
Global property and casualty insurance company
CMS Officer at Chubb
About the role
- Works under immediate supervision to provide satisfactory and quality customer service.
- Assists with obtaining customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased.
- Assists with answering basic customer inquires on product availability, maintenance, and the status of orders.
- Assists with resolving basic customers' service or billing complaints.
- Assists with keeping records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Additional Information About Us, Our Culture & What We Can Offer You
Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies
We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.
#BR-CB
Required skills
Customer service
Order support
Billing support
Recordkeeping
Communication
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About Chubb

Chubb
PublicChubb Limited is an American–Swiss company incorporated in Zürich, and listed on the New York Stock Exchange (NYSE) where it is a component of the S&P 500.
10,001+
Employees
Zurich
Headquarters
$25.2B
Valuation
Reviews
10 reviews
3.3
10 reviews
Work-life balance
2.8
Compensation
3.5
Culture
3.2
Career
3.4
Management
3.6
65%
Recommend to a friend
Pros
Good people and friendly employees
Professional and supportive environment
Good benefits
Cons
Limited career advancement opportunities
High pressure and volume work
Toxic culture and favoritism
Salary Ranges
14 data points
Junior/L3
Junior/L3 · Market Analyst
1 reports
$55,902
total per year
Base
$48,610
Stock
-
Bonus
-
$55,902
$55,902
Interview experience
2 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Experience
Positive 50%
Neutral 50%
Negative 0%
Interview process
1
Application Review
2
Phone/Recruiter Screen
3
Hiring Manager Interview
4
Final Interview/Panel
5
Offer
Common questions
Behavioral/STAR
Past Experience
Technical Knowledge
Culture Fit
Latest updates
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