Post Discharge Call Back RN; Registered Nurse

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

To call discharged Emergency Department patients at home to follow up on their care.

EEO/AA/Disability/Veteran

Responsibilities

• 1. Responsible for using EPIC reports to identify ED patients that were discharged .
• 2. Responsible for calling discharged patients to follow up on their visit and provide any necessary clarification of discharge instructions.
• 3. Provides service recovery as needed.
• 4. Calls to be made within 48 hours of patient discharge.

Qualifications

EDUCATION:

Graduate of an accredited school of nursing (Diploma, AD, BS, BSN)

EXPERIENCE:

2 years ED experience

LICENSURE

RN In State of CT or Permit; Basic Life Support (BLS)

SPECIAL SKILLS:

Computer skills, strong service excellence telephone skills

PHYSICAL DEMAND

May be exposed to infectious diseases. Moderate stress. Light Duty.

YNHHS Requisition ID:

195653

• 1. Responsible for using EPIC reports to identify ED patients that were discharged .
• 2. Responsible for calling discharged patients to follow up on their visit and provide any necessary clarification of discharge instructions.
• 3. Provides service recovery as needed.
• 4. Calls to be made within 48 hours of patient discharge.

EDUCATION:

Graduate of an accredited school of nursing (Diploma, AD, BS, BSN)

EXPERIENCE:

2 years ED experience

LICENSURE

RN In State of CT or Permit; Basic Life Support (BLS)

SPECIAL SKILLS:

Computer skills, strong service excellence telephone skills

PHYSICAL DEMAND

May be exposed to infectious diseases. Moderate stress. Light Duty.