Senior Engineer - IT Quality

As a Senior Automation Test Engineer at United Airlines, you will lead the design, implementation, and execution of automation test strategies for enterprise software and systems. The role involves collaborating with software developers, quality managers, and engineers to ensure quality delivery from test planning to production deployment. You will manage automation artefacts, govern standards, conduct audits, and integrate frameworks with CI/CD pipelines. Required qualifications include a bachelor’s degree in a relevant field, at least 4 years of experience, 6+ years in test automation, AWS Cloud Practitioner certification, and expertise in Java. Preferred qualifications include a master’s degree, airline domain knowledge, and experience with tools such as UFT/AccelQ/See Test, Python, and DevOps tools. The Senior Automation Test Engineer for Digital Technology at United Airlines plays a pivotal role in delivering enterprise software testing projects and programmes, with a strong emphasis on automation. This position is responsible for designing, implementing, and executing automation test strategies and frameworks, collaborating closely with Quality Managers and Leads to ensure quality governance and risk management. The role requires expertise in both automation and manual testing, leveraging Gen AI and innovative frameworks to drive efficiency. Candidates will work in a fast-paced, team-oriented environment, contributing to the development and maintenance of scalable, scalable hybrid test automation frameworks. Compensation and benefits are not specified in the job description. Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Job overview and responsibilities

As a Senior Automation Test Engineer for Digital Technology at United Airlines, you will be responsible for the delivery of enterprise software testing projects and programs, operation and capital projects with automation first approach. In this role, you will design, implement, and execute automation test approach and strategies and frameworks for all deliverables. Additionally, you will collaborate closely with Quality Managers and Quality Leads to implement quality governance, quality gates, risk assessment, production signoffs, key metrics (KPIs), and tools selection.
You should have excellent problem-solving skills, attention to detail, and the ability to work in a fast-paced, team-oriented environment.
Additionally, you should be well versed in using Gen AI to bring in innovation/efficiency in your role and responsibilities.

• Lead the design and implementation of automation and manual test strategies for various software and systems utilizing best practices and standards.
• Collaborate with software developers, QE analysts, and system engineers to identify system requirements and ensure quality is met from test planning to production deployment with automation first approach.
• Own and maintain automation artifacts, tools, licenses & framework. Govern automation standards & best practices. Conduct automation audits and assess ROIs.
• Manage and mitigate testing related risks and issues.
• Identify and maintain testing KPI's, track trends and own the power BI reports.
• Integrate automation frameworks with continuous integration and deployment pipelines
• Leverage AI when contributing to end-to-end testing (Automation frameworks etc.)

This position is offered on local terms and conditions within United’s wholly owned subsidiary United Airlines Business Services Pvt. Ltd. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor’s degree or higher in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems and/or equivalent work experience
• 4 years of relevant work experience
• 6+ years of Test Automation experience.
• AWS Cloud Practitioner
• ISTQB / CSTE or similar
• Programming Language expertise – Java
• Design, Develop and maintain scalable hybrid test automation frameworks (BDD/JUnit/TestNG)
• Ability to architect solutions across the stack: Web(Selenium), API(Rest Assured), Mobile(Appium)
• Experience with Containerization and Cloud Execution Grids (Browser Stack, Sauce labs, Selenium Grid)
• Design Patterns and Framework Design Concepts
• Agile & Waterfall Methodologies and STLC across, Release Management
• Create/Support DevOps CICD implementation in AWS/GCP or similar
• Test Data Modeling and Data level testing with RDBMS or NoSQL based structure
• Able to work with distributed global teams.

What will help you propel from the pack (Preferred Qualifications):

• Master's degree in computer science, Information Systems
• Airline Domain Knowledge
• UFT/AccelQ/See Test
• Python, Py Test
• AccelQ
• Prompt Engineering
• GHCP, Code Assist

United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Job overview and responsibilities

As a Senior Automation Test Engineer for Digital Technology at United Airlines, you will be responsible for the delivery of enterprise software testing projects and programs, operation and capital projects with automation first approach. In this role, you will design, implement, and execute automation test approach and strategies and frameworks for all deliverables. Additionally, you will collaborate closely with Quality Managers and Quality Leads to implement quality governance, quality gates, risk assessment, production signoffs, key metrics (KPIs), and tools selection.
You should have excellent problem-solving skills, attention to detail, and the ability to work in a fast-paced, team-oriented environment.
Additionally, you should be well versed in using Gen AI to bring in innovation/efficiency in your role and responsibilities.

• Lead the design and implementation of automation and manual test strategies for various software and systems utilizing best practices and standards.
• Collaborate with software developers, QE analysts, and system engineers to identify system requirements and ensure quality is met from test planning to production deployment with automation first approach.
• Own and maintain automation artifacts, tools, licenses & framework. Govern automation standards & best practices. Conduct automation audits and assess ROIs.
• Manage and mitigate testing related risks and issues.
• Identify and maintain testing KPI's, track trends and own the power BI reports.
• Integrate automation frameworks with continuous integration and deployment pipelines
• Leverage AI when contributing to end-to-end testing (Automation frameworks etc.)

This position is offered on local terms and conditions within United’s wholly owned subsidiary United Airlines Business Services Pvt. Ltd. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.What’s needed to succeed (Minimum Qualifications):

• Bachelor’s degree or higher in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems and/or equivalent work experience
• 4 years of relevant work experience
• 6+ years of Test Automation experience.
• AWS Cloud Practitioner
• ISTQB / CSTE or similar
• Programming Language expertise – Java
• Design, Develop and maintain scalable hybrid test automation frameworks (BDD/JUnit/TestNG)
• Ability to architect solutions across the stack: Web(Selenium), API(Rest Assured), Mobile(Appium)
• Experience with Containerization and Cloud Execution Grids (Browser Stack, Sauce labs, Selenium Grid)
• Design Patterns and Framework Design Concepts
• Agile & Waterfall Methodologies and STLC across, Release Management
• Create/Support DevOps CICD implementation in AWS/GCP or similar
• Test Data Modeling and Data level testing with RDBMS or NoSQL based structure
• Able to work with distributed global teams.

What will help you propel from the pack (Preferred Qualifications):

• Master's degree in computer science, Information Systems
• Airline Domain Knowledge
• UFT/AccelQ/See Test
• Python, Py Test
• AccelQ
• Prompt Engineering
• GHCP, Code Assist

Equal Opportunity Employer
The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo.

• All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using Responsibilities
• Responsible for delivering enterprise software testing projects and programmes with an automation-first approach.
• Lead efforts to design, implement, and execute automation test strategies and frameworks for all deliverables.
• Collaborate cross-functionally with Quality Managers and Leads to implement quality governance, risk assessment, and production signoffs.
• Take ownership of maintaining automation artefacts, tools, licences, and frameworks.
• Govern automation standards and best practices across the organisation.
• Conduct automation audits and assess root of infection (ROIs).
• Manage and mitigate testing-related risks and issues.
• Identify and maintain testing KPIs, track trends, and own power BI reports.
• Integrate automation frameworks with continuous integration and deployment pipelines.
• Leverage AI and Gen AI to contribute to end-to-end testing and automation frameworks. Skills
• Demonstrated expertise in test automation, including Java programming and hybrid test automation frameworks such as BDD, JUnit, and TestNG.
• Proficiency in designing and maintaining scalable automation frameworks for web, API, and mobile testing.
• Experience with containerisation and cloud execution grids such as Browser Stack, Sauce Labs, and Selenium Grid.
• Strong knowledge of design patterns, framework design concepts, Agile and Waterfall methodologies, and STLC across release management.
• Ability to create and support DevOps CICD implementations in AWS, GCP, or similar platforms.
• Experience in test data modelling and data-level testing using RDBMS or NoSQL structures.
• Ability to work with distributed global teams.
• Preferred qualifications include a Master’s degree in Computer Science or Information Systems, airline domain knowledge, and experience with UFT/AccelQ/See Test, Python, Py Test, AccelQ, prompt engineering, GHCP, and Code Assist. Education
• A Bachelor’s degree or higher in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems, or equivalent work experience is required.
• ISTQB / CSTE or similar certification is required.