Administrative Assistant III - Cataract & Refractive Surgery, Westwood

Description

We are seeking a highly organized and patient-centered Surgery Scheduler to coordinate all aspects of surgical coordinating for ophthalmologists in our Cataract & Refractive Surgery clinic and ensuring a concierge-level patient experience. Responsibilities include, but are not limited to:

• Coordinate and schedule patient surgical and laser procedures for assigned faculty physicians
• Schedule required pre-operative testing and appointments
• Verify patient insurance coverage and obtain necessary prior authorizations, and provide guidance on billing
• Serve as a patient liaison, guiding patients through the pre- and post-operative process
• Maintain accurate documentation and patient records within the electronic medical record system
• Provide general clinic and administrative support as needed to ensure smooth daily operations

Salary Range: $30.36-43.49 Hourly

Qualifications

Required:

• 2 years experience working in a medical practice, preferably ophthalmology or other surgical specialty, and preferably experience with surgical scheduling.
• Working knowledge of current patient billing practices including familiarity with managed care plans and governmental plans.
• High School Diploma and/or equivalent combination of education and experience.
• Excellent organizational skills to assure consistently effective and accurate scheduling of surgeries, communications with patients, co-workers and surgeons.
• Excellent interpersonal skills including the ability to deal effectively and in a positive manner with patients of varying backgrounds and temperaments, physicians and staff.
• Excellent verbal communication skills to facilitate the scheduling process and instructing patients about the process.
• Ability to prioritize work effectively and follow-through on tasks with minimal supervision.
• Strong organizational skills in maintaining records to facilitate sharing records with co-worker.
• Flexible personality and the ability to function well despite numerous interruptions.
• Ability to work well under the stress of occasional emergencies that need immediate scheduling.