Business Analyst Project Intern (GBS SMB) - 2026 Start (BS/MS)

Role Overview:

Our Small and Medium Business (SMB) team in NA is dedicated to helping businesses of all sizes grow, connect with audiences, and succeed on our platform.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

We are seeking a Business Analyst Intern to join our high-performing team. In this role, you will support the building of scalable analytics frameworks and insights that drive decision-making for our SMB advertisers. You will work cross-functionally to transform data into actionable strategies, helping to shape the future of commerce on Tik Tok.

Key Responsibilities:

As an intern, you will work closely with senior analysts and business leaders to:

• Assist in Analytics Frameworks: Support the definition and implementation of analytics frameworks to measure business health and advertiser performance.
• Performance Monitoring: Help build and maintain simple dashboards to track key performance indicators (KPIs) for the SMB sector.
• Cross-Functional Analysis: Collaborate with Product, Sales, Marketing, and Business Ops teams on in-depth analyses under the guidance of senior mentors.
• Support Strategic Projects: Contribute data analysis to key initiatives such as partnership penetration, sales efficiency, and seasonality studies.
• Infrastructure Partnership: Partner with the Global Business Analytics team to identify improvements in tooling, workflows, and data infrastructure.

Requirements:

Minimum Qualifications:

• Currently pursuing an Undergraduate/Master in Data Science, Statistics, Economics, Applied Math, Computer Science or a related discipline.
• Strong problem-solving skills and analytical thinking capabilities.
• Proficiency with Excel/Google Sheets and basic data visualization techniques.
• Basic knowledge of SQL
• Strong verbal and written communication skills.
• Ability to thrive in a fast-paced, cross-functional environment.

Preferred Qualifications:

• Prior internship or project experience in analytics, business intelligence, or data science.
• Familiarity with dashboard tools such as Tableau, Power BI, Looker, or Data Studio.
• Experience building simple dashboards or data visualizations.
• Coursework or academic projects related to advertising, SaaS, or e-commerce analytics.
• Exposure to experimentation or A/B testing concepts.
• Experience presenting data-driven insights to stakeholders.
• Familiarity with Python or R is a plus.