(Associate) Supplier Chargeback Analyst (m/w/d) (12 months contract) - Gigafactory Berlin-Brandenburg

What to Expect

Tesla was founded in 2003 with the goal of accelerating the transition to sustainable energy and protecting the planet Earth. Through solar energy, batteries, and electric vehicles, we are building a world of amazing abundance.

At Gigafactory Berlin-Brandenburg, we manufacture the Model Y, and starting in 2027, we’ll produce everything from battery cells to electric vehicles. This is unique in Europe. Our international team consists of over 12,000 employees from 130 countries. We hire talent at all skill levels - prior experience in the automotive industry is not required. Would you like to help write the next chapter in Tesla’s success story and work at one of Germany’s most modern workplaces? Then this is the right place for you!

Tesla's Material Planning team at Giga Berlin is looking for a Supplier Chargeback Analyst who can run the process and improve it. You will manage supplier chargebacks from creation through closing, keep claims accurate enough to hold up under review, and work across Quality, Supply Chain, and Finance to reach resolution.

This role is built around outcomes. You will own the metrics, lead cross-functional work, and raise the standard for how chargebacks are created, challenged, and closed.

What You’ll Do

• Create, submit, and close quality-related supplier chargebacks, prioritizing accuracy so claims stand up to supplier review
• Manage return-to-vendor for non-conforming material and ensure inventory is cleared as soon as scrap or return is complete
• Resolve supplier issues and contested claims with clear, well-supported analysis
• Lead cross-functional projects that improve chargeback performance, working with Quality, Supply Chain, Finance, and Accounts Payable
• Propose and implement standard processes, escalation paths, and documentation - and stay accountable for adoption
• Analyse chargeback and inventory data to identify trends, reduce rework, and support automation
• Act as a knowledgeable user of chargeback systems: guide internal teams and suppliers, surface issues, and follow enhancements through to delivery
• Build working relationships across the chargeback lifecycle, from quality issues on the line to financial settlement

Metrics

• Chargebacks completed
• Data accuracy, with a lower rate of supplier contests and rejections
• Prompt clearance of return-to-vendor inventory after scrap or return
• Process improvements and documentation delivered on agreed timelines
• Impact of the cross-functional projects you lead
• Stakeholder feedback on ownership, collaboration, and how well you share process and system knowledge

What You’ll Bring

• Bachelor's degree in Engineering, Supply Chain, Data Analytics or equivalent experience in supply chain operations
• 2+ years in supply chain, quality operations, or chargeback / claims management, including work that influenced outcomes beyond day-to-day execution
• Experience with data analytics tools (Excel, SQL, Power BI/Tableau, Ziplabs) and ERP systems.
• Working knowledge of operational processes and supplier-facing systems
• Strong analytical skills and comfort using data to prioritize, decide, and improve
• Clear communication with suppliers and internal stakeholders at different levels
• Ownership, structure, and composure in a high-volume, fast-moving environment
• A bias to improve the system rather than only work around it

Not only do we offer you an attractive compensation package, but also access to a wide range of perks and benefits. For example:

· Our own medical center, a gym and an in-house barbershop.

· E-bike charging stations in front of the factory, more than 500 free charging stations for electric cars, a bike leasing program, free use of the nextbike bike-sharing fleet, as well as numerous free shuttle bus routes to Grünheide and the surrounding areas.

· You’ll receive subsidized canteen meals, a free S-membership at the Urban Sports Club (discount from M+) and you can sign up for many language courses.

· We also offer all employees a wide range of insurance options, such as a company pension plan, as well as discounts on private insurance and legal protection insurance.

These and many other benefits await you. Join Tesla and help us build a world of amazing abundance.

Candidates are expected to uphold and actively promote sustainability principles in their daily work, operating in line with Tesla Global Environmental, Health, Safety & Security (EHS&S) Policy and EMAS requirements, fostering a culture of continuous environmental improvement.