Sorting Center - Workforce Management Planner (Calamba, Laguna) - Operations, SPX Express

Responsibilities

• Responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication while ensuring forecast alignment with strategic goals
• Responsible for the overall oversight of WFM tasks and strategies to include Forecasting and capacity planning, Scheduling, and Real-time monitoring.
• Interface with leaders to understand the fast-changing business needs and make updates where necessary
• Lead projects and improvements to drive efficiencies in the team
• Coordinates with third-party partners on the headcount requirements and monitors agency performance and compliance
• Conducts Monthly Business Performance Review with service providers to identify areas for development and improve attendance and productivity performance.

Requirements

• Graduate of any Bachelor’s Degree
• Preferably with prior experience in the Warehouse, E-commerce, Logistics field under a Workforce Planning and Management, Agency Management or Vendor Management
• Able to collaborate effectively with diverse stakeholders
• Keen to details and highly organized
• Knowledgeable with MS and Google Applications
• Willing to travel and amenable to be assigned in Calamba, Laguna