Network Excellence Manager - Shopee

Responsibilities

As the Manager of Network Excellence, you will lead a high-performing team dedicated to mastering end-to-end lead time management, inventory positioning, and network-level efficiencies.

By bridging data-driven insights with operational execution, you will collaborate with cross-functional leaders to design a seamless, agile, and cost-effective supply chain network that enhances customer experience and supports Shopee & SPX ’s massive growth.

1.

Team Leadership & Capability Building:

• Lead, mentor, and develop a team of specialists and analysts focusing on end-to-end network optimization.
• Foster a "Network Thinking" mindset within the team, elevating their capabilities in systems thinking, advanced data analytics, and supply chain modeling.
• Set clear KPIs, manage performance, and build a robust talent pipeline within the function.

2.

Lead Time & Inventory Balance Optimization:

• Own the end-to-end lead time performance across the entire fulfillment and delivery network, identifying bottlenecks and driving throughput optimization.
• Develop and implement inventory balancing strategies across various network nodes (Warehouses, Sorting Centers, Hubs) to prevent stockouts, minimize overstocks, and reduce transit times.
• Optimize network routing and flow allocation to balance capacity and demand, ensuring high agility during peak seasons (Mega Campaigns like 11.11, 12.12).

3.

Framework Building & Visibility:

• Design and establish robust measurement frameworks and visibility tools (dashboards, control towers) to track key drivers impacting network flow and inventory health.
• Translate complex network data into actionable business insights, providing senior management with visibility into network constraints and opportunities.

4.

Cross-Functional Collaboration & System Improvement:

• Partner closely with Business Intelligence (BI), Operations, and Demand Planning teams to align operational capabilities with commercial forecasts.
• Drive system-level improvement initiatives, collaborating with Regional/Local Product and Tech teams to automate network decision-making tools and enhance WMS/TMS capabilities.
• Standardize SOPs for cross-node processes to ensure consistency and scalability.

Requirements

• Bachelor’s Degree or higher in Supply Chain Management, Logistics, Industrial Engineering, Data Analytics, Business Administration, or a related quantitative field.
• Minimum 5–7 years of experience in Supply Chain Planning, Network Design, Logistics Optimization, or Management Consulting.
• At least 2–3 years of experience in a leadership/people management role.
• Strong "Network Thinking" with a deep understanding of end-to-end supply chain dynamics, node-to-node logistics, and inventory theory..
• Excellent stakeholder management and communication skills, with the ability to influence cross-functional teams and present complex ideas to senior executives.
• Agile and resilient change agent capable of thriving in a fast-paced, ambiguous, and high-pressure environment.
• Fluency in English (both written and spoken) is required, as you will interact with regional teams.