Unit Receptionist

Job Description:

Performs general clerical and receptionist duties supporting the patient care unit, including preparing, compiling and maintaining records.

Job Responsibility

• Performs a variety of duties relative to admission, discharge and/or transfer of patients.

Prepares patient charts and assembles new admission packets.

• Transmits discharge notices to appropriate departments.

• Notifies assigned departments when patients are admitted, discharged, transferred, placed on “condition serious” list, expired, etc.

• Performs a variety of clerical duties required to maintain accurate charts.

Reviews patient charts and other related data for accuracy and completeness of information.Ensures required signatures have been obtained.

• Files all hard copy documents in patient charts.

• Assembles discharged patient charts and forwards completed chart to Medical Records within established time interval and hospital guidelines

• Performs a variety of clerical duties essential to operation of patient care unit, as directed.

Schedules patients for special tests, consultations, transportation, etc.

• Prepares various records and reports (i.e daily census, staff attendance).

• Distributes mail, packages and flowers to patients.

• Maintains current and neat bulletin, directory and locator boards for unit.

• Maintains chart areas, desks, files, etc in a neat and orderly condition.

• Notifies supporting departments of needs/changes on patient unit (i.e environmental, maintenance, dietary issues).

• Maintains department supply inventory.

• Acts as a receptionist on unit.

Directs and provides information to visitors.

• Uses appropriate telephone etiquette and knowledge of telephone system to facilitate communication of the patient units.

• Answers intercom, assists visitors and distributes incoming mail.Answers routine questions or refers to appropriate individual for reply.

• Receives and transmits messages accurately and promptly.

• Acts as representative of hospital to patients and visitors and as such is appropriately attired and promotes good public relations.

• Provides coverage where needed at the request of supervisory staff.

• Accesses medication delivery and/or medication areas, as authorized, in the performance of required duties, as needed.

• Performs related duties, as required.

ADA Essential Functions:

Job Qualification

• High School Diploma or equivalent, required.

• Prior clerical experience, preferred.

• Typing 30 wpm and/or data entry skills (80 keystrokes per minute), required.

• Ability to communicate effectively.

**Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).