Customer Operations Coordinator, Walmart at Mondelez

Job Description

Are You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It With Pride.

We're seeking a dynamic and results-oriented Walmart Customer Operations Coordinator that will be based at our Rogers, AR office. This role is a crucial team member that will help drive communications to our internal team members and external partners. This role will also help elevate our tools, capabilities and initiatives.

Key Responsibilities & Expectations:

• Support business plans by communicating effectively across Retail DSD organization.

• Execute monthly updates to our internal tools that enable our Retail DSD organization to execute priorities.

• Management of the service ticket process across our Retail DSD network and external customer.

• Develop performance trackers across key initiatives and provide execution commentary to the Customer Business Team and to Retail DSD organization.

• Support the Director of Customer Operations on adhoc requests.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Delivering results and problem solving

• Planning and execution

• Analytical ability

• Microsoft Word, Excel and PowerPoint

• Syndicated Databases (NIQ), Walmart Scintilla and Power Bi

Job specific requirements:

• Previous experience in CPG sales/retail DSD preferred. Previous Walmart customer experience is a plus.
• Bachelor's degree required.
• Advanced proficiency in MS Excel and PowerPoint required.

Travel requirements:

Limited (1-2 trips per year).

Salary and Benefits:

The base salary range for this position is $74,300 to $102,190; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal

Job Type

Regular

Account Management

Sales