Road Logistics Operational Care Specialist

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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The Operational Care Specialist executes day-to-day road logistics operations to ensure operational excellence through high-quality shipment management. The role focuses on shipment execution, data quality, KPI monitoring, and profitability tracking, while supporting month-end closing and logistics reporting.

How you create impact

• End-to-end shipment management in the transportation management Systems (TMS)
• Ensuring shipment data accuracy and quality in the TMS
• Managing shipments with carriers and brokers
• Providing daily shipment status updates
• Handling billing activities
• Archiving shipment and transport documentation
• Preparing Operational Care Center (OCC) performance reports
• Supporting operational KPI tracking and shipment profitability monitoring
• Providing operational data to support month-end closing and reporting

What we would like you to bring

• Bachelor’s degree in related field
• 2+ years of experience in logistics, supply chain, or operational roles (road/overland logistics is an advantage)
• Collaborative team player with clear communication skills & a customer-oriented mindset
• Strong attention to detail with a focus on data accuracy and operational quality
• Good analytical, organizational, and reporting skills
• Effective problem-solving and decision-making abilities
• Strong time management skills and ability to prioritize in a fast-paced environment
• Fluent in English and Arabic

What's in it for you

At Kuehne+Nagel you can demonstrate your personal and professional attributes. And you will have countless opportunities for further development. Benefit from the comprehensive offers provided by a global market leader and contribute your ideas on how we can continue to get a little better every day. You can be sure: Your opinion counts.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

It's more than a job As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transp