Fintech and Gaming - Payments Sales Manager - Executive Director

Join the Commercial and Investment Bank Payments Sales team! As a key leader on the team, you will drive the end-to-end client experience.

As a Payment Sales Manager (PSM) within the Fin Tech & Gaming vertical in Payments Corporate Sales, you will be responsible for developing new business from clients within a specific segment. You will be expected to sell products with value to the Firm as well as build a strong pipeline. In order to achieve the sales goal, each PSM is expected to execute a comprehensive selling strategy in conjunction with Product and the Banking coverage teams. You will also be required to collaborate with Client Service, Implementations, Operations, Technology, Risk, Credit, and Legal in order to optimize delivery. You will also be responsible for actively gaining a thorough understanding of the market, the industry in which the client operates, the client's organizational and operating structure, buying process and business objectives to effectively position J.P. Morgan and solutions optimally.

Job responsibilities:

• Deepen and grow existing client relationships within Fin Tech & Gaming segment.

• Develop new profitable business from existing and prospective clients domestically and cross-regionally with global partners.

• Engage JPMorgan Payments Solutions, Bankers, and clients at senior and strategic levels to provide integrated treasury solutions within a consultative and client-driven framework.

• Partner with internal product stakeholders when representing the client perspective in the development/evolution of complex products and solutions.

• Understand clients' business goals, environments, strategies, and industry trends to better determine their requirements and identify potential new business opportunities for JP Morgan Payments via appropriate solutions; traditional Treasury Services, Merchant Services, Trade & Working Capital, and Commercial Card.

• Understand the competition’s capabilities and gaps and how to position JP Morgan Payments.

• Manage client visitation and contact; promoting sales through frequent client meetings and discussions covering new products, market, and industry developments.

• Manage proposal writing and the entire sales process including both competitive RFIs/RFPs.

• Develop and enhance in-depth client knowledge and share it with the client coverage team for both new business development and management of client risk.

• Address business issues such as risk, legal and compliance and managing resolution, including AML due diligence reviews of high risk industry clients.

• Work closely with the coverage team to drive efforts to expand existing business with current clients, providing feedback to product managers and generating cross-sell opportunities by maintaining strong working relationships with other JP Morgan lines of business; partner with Sales Success Office, Client Service, and Implementations to retain, grow, and enhance existing client relationships.

Required qualifications, capabilities, and skills

• 10+ years of cash management, sales, and relationship management experience

• Possesses knowledge and understanding of Payments products, including cash management, merchant acquiring and trade finance.

• Competence in assessing new opportunities/contacting key decision makers.

• Strong account planning and demonstrated execution.

• Strong creative solution and problem-solving skills.

• Excellent verbal and written communication skills as well as negotiation skills.

• Proven ability to build and develop relationships.

• Superb attention to detail and time management skills.

• Detailed understanding of high-risk industries, compliance, risk management, and KYC processes.

• Effective collaboration, relationship-building, and interpersonal skills.

Preferred qualifications, capabilities, and skills

• Association for Financial Professionals (AFP) - Certified Treasury Professional Designation.

• Cash management, sales, and relationship management experience specifically within the Diversified Industries segment