Jobs
Required Skills
Excel
Customer service
Problem solving
Analytical skills
Communication
Job Overview
Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.
Essential Functions
- Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.
- Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.
- Follows IQVIA data verification protocols.
- Researches, analyzes and responds to client inquiries that are routine in nature.
- Provides support to team for client service meetings at customer sites.
- May produce ad-hoc studies on demand.
Qualifications
-
Bachelor's Degree Req
-
Two (2) years related work experience Req
-
Experience in an IQVIA role preferred and pharmaceutical experience Pref
-
Proficient in PC applications such as Excel
-
Ability to communicate effectively with various levels in the organization (written and oral)
-
Demonstrate problem solving, analytical and strong customer service skills
-
Amenable to work in Ortigas (Hybrid)
-
Willing to work in Shifting Schedule
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
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About IQVIA

IQVIA
PublicFocused on health information technology and clinical research.
10,001+
Employees
Durham
Headquarters
$17B
Valuation
Reviews
3.9
2 reviews
Work Life Balance
2.5
Compensation
2.0
Culture
2.8
Career
3.0
Management
2.5
65%
Recommend to a Friend
Pros
Structured feedback and development process
Meaningful contribution to client businesses
Problem-solving with specialized knowledge
Cons
Strict performance requirements and termination risk
High-level rubric definitions lack detail
No performance bonuses offered
Salary Ranges
42 data points
Mid/L4
Director
Mid/L4 · Client Operations Lead
2 reports
$102,928
total / year
Base
$89,416
Stock
-
Bonus
-
$101,093
$104,664
Interview Experience
3 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Experience
Positive 0%
Neutral 33%
Negative 67%
Interview Process
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Technical Manager Interview
5
Executive/GM Interview
6
Offer
Common Questions
Behavioral/STAR
Case Study
Technical Knowledge
Past Experience
Culture Fit
News & Buzz
IQVIA Holdings Collaboration With Boehringer Ingelheim Supports Undervalued Thesis - simplywall.st
Source: simplywall.st
News
·
5w ago
Ritter Daniher Financial Advisory LLC DE Acquires Shares of 4,267 IQVIA Holdings Inc. $IQV - MarketBeat
Source: MarketBeat
News
·
5w ago
IQVIA and Boehringer Ingelheim collaborate on therapeutic data transformation - Pharmaceutical Business review -
Source: Pharmaceutical Business review -
News
·
5w ago
IQVIA to Share its DaaS+ Platform in Boehringer Ingelheim Collaboration - Contract Pharma
Source: Contract Pharma
News
·
5w ago