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Delegate Coordinator

IQVIA

Delegate Coordinator

IQVIA

2 Locations

·

On-site

·

Full-time

·

2w ago

Required Skills

Excel

Customer service

Problem solving

Analytical skills

Communication

Job Overview

Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.

Essential Functions

  • Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.
  • Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.
  • Follows IQVIA data verification protocols.
  • Researches, analyzes and responds to client inquiries that are routine in nature.
  • Provides support to team for client service meetings at customer sites.
  • May produce ad-hoc studies on demand.

Qualifications

  • Bachelor's Degree  Req

  • Two (2) years related work experience Req

  • Experience in an IQVIA role preferred and pharmaceutical experience Pref

  • Proficient in PC applications such as Excel

  • Ability to communicate effectively with various levels in the organization (written and oral)

  • Demonstrate problem solving, analytical and strong customer service skills

  • Amenable to work in Ortigas (Hybrid)

  • Willing to work in Shifting Schedule

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

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About IQVIA

IQVIA

IQVIA

Public

Focused on health information technology and clinical research.

10,001+

Employees

Durham

Headquarters

$17B

Valuation

Reviews

3.9

2 reviews

Work Life Balance

2.5

Compensation

2.0

Culture

2.8

Career

3.0

Management

2.5

65%

Recommend to a Friend

Pros

Structured feedback and development process

Meaningful contribution to client businesses

Problem-solving with specialized knowledge

Cons

Strict performance requirements and termination risk

High-level rubric definitions lack detail

No performance bonuses offered

Salary Ranges

42 data points

Mid/L4

Director

Mid/L4 · Client Operations Lead

2 reports

$102,928

total / year

Base

$89,416

Stock

-

Bonus

-

$101,093

$104,664

Interview Experience

3 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 33%

Negative 67%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Technical Manager Interview

5

Executive/GM Interview

6

Offer

Common Questions

Behavioral/STAR

Case Study

Technical Knowledge

Past Experience

Culture Fit