
Facilities - Receptionist
About the role
Responsibilities:
Partnering with another receptionist, you will provide a full spectrum of secretarial and administrative support, including:
Perform general reception duties, including greeting guests and collecting initial account opening documentation from external clients.
Answer phones professionally, field calls, address inquiries or redirect as appropriate, and distribute messages promptly.
Manage all incoming and outgoing mail, faxes, parcels, and delivery arrangements.
Maintain meeting room schedules, update calendars, and coordinate meeting logistics.
Order office and pantry supplies; maintain inventory and stock levels.
Manage pantry items such as tissue paper, milk, tea, sugar, and beverages.
Coordinate catering orders for staff.
Assist with the execution and filing of corporate documents.
Maintain a client-focused approach, ensuring timely, effective, and efficient service delivery that meets both internal and external expectations.
Perform other ad hoc tasks and administrative duties as assigned by management.
Required Qualifications and Skills:
Exceptional client services skills.
Friendly, presentable, and professional demeanor.
Strong attention to detail and ability to complete tasks accurately and efficiently.
Proactive, flexible, and responsible team player.
Ability to work independently and manage multiple responsibilities.
Fluent in Cantonese, Mandarin, and English.
Company Benefits:
Competitive Salary, annual performance-based bonus and stock grant
Excellent health and welfare benefits including medical, dental, specialist and inpatient
Competitive package of Annual Leave:
Daily lunch ordered in-house with a fully stocked kitchen
Modern offices with multi-monitor setups
Great work-life balance
Unique opportunity to gain exposure to global financial products, markets and clientele
Opportunities for career progression and job scope expansion in a global company with a growing local presence
Required skills
Facilities maintenance
Troubleshooting
Safety procedures
About Interactive Brokers
88 Queensway
Headquarters