Infosys
Infosys

Process Lead

RoleOperations
LevelLead
LocationChennai, India
WorkOn-site
TypeProcess Lead
Posted2 weeks ago
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About the role

:Exception handling + coordination across publishers / wholesalers

  • Manage exception scenarios (allocation mismatch, PO discrepancies, schedule conflicts)
  • Perform allotment reconciliation across wholesalers and investigate variances
  • Handle mid-cycle changes, corrections, and closed galley adjustments
  • Coordinate with publishers, wholesalers, and internal teams for issue resolution
  • Conduct root cause analysis for errors (e.g., distribution rework, data mismatches)
  • Validate outputs from team (QC / review role)

Education: Graduate

Preferred skills: S&F->SUPPLY CHAIN PLANNING ( Vendor Management); INVENTORY PLANNING; INSIDE SALES; MDM

Required skills

Supply chain operations

Exception management

Reconciliation

Root-cause analysis

Stakeholder coordination

About Infosys

CHENNAI

Headquarters