
Infosys
Process Lead
RoleOperations
LevelLead
LocationChennai, India
WorkOn-site
TypeProcess Lead
Posted2 weeks ago
About the role
:Exception handling + coordination across publishers / wholesalers
- Manage exception scenarios (allocation mismatch, PO discrepancies, schedule conflicts)
- Perform allotment reconciliation across wholesalers and investigate variances
- Handle mid-cycle changes, corrections, and closed galley adjustments
- Coordinate with publishers, wholesalers, and internal teams for issue resolution
- Conduct root cause analysis for errors (e.g., distribution rework, data mismatches)
- Validate outputs from team (QC / review role)
Education: Graduate
Preferred skills: S&F->SUPPLY CHAIN PLANNING ( Vendor Management); INVENTORY PLANNING; INSIDE SALES; MDM
Required skills
Supply chain operations
Exception management
Reconciliation
Root-cause analysis
Stakeholder coordination
About Infosys
CHENNAI
Headquarters