Infosys
Infosys

Lean Ninja - JL6

RoleOperations
LevelLead
LocationBangalore, India
WorkOn-site
TypeAssociate Principal - Business Quality
Posted2 weeks ago
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About the role

The role leads enterprise-scale AI-first Lean transformation by integrating Lean, Six Sigma, GenAI, automation, process intelligence and analytics-led decisioning. The role is accountable for shaping strategic and transformation themes,influencing senior stakeholders, building scalable methods and assets, and enabling portfolios to deliver measurable productivity, quality, risk reduction, client value and experience outcomes.

  • Independently lead portfolio-level Lean, value stream and opportunity discovery interventions, translating current-state waste, bottlenecks and variability into AI-first future-state operating models.
  • Create and govern transformation roadmaps that combine Lean, Six Sigma, GenAI, process transformation RPA / workflow automation, analytics, dashboards and change adoption.
  • Act as SME and advisor to senior leadership, process excellence leaders, project leaders, sponsors and practitioners on Lean, Six Sigma and AI-enabled process transformation.
  • Build, pilot and institutionalize scalable frameworks, toolkits, assessment models, prompt libraries, value stream templates, automation qualification logic and governance assets.
  • Help allocated units meet YOY efficiency, client value and quality commitments through structured benefit realization, controls and adoption management.
  • Lead knowledge management for the Lean repository and continuously upgrade it with standardized, reusable and AI-enabled assets.
  • Convert intervention and operational data into insights, themes, executive narratives and action plans using dashboards, analytics and stakeholder review cadences.
  • Ensure responsible, secure and human-centered use of GenAI and automation by embedding risk checks, usage guardrails, validation loops and adoption readiness into solution design.
  • Strong understanding of Waterfall, Agile, SAFe, ITIL, ITSM and project / service management tools; ability to tailor Lean interventions to delivery context.
  • Working knowledge of GenAI-enabled productivity, prompt engineering basics, knowledge workflows, AI-assisted analysis, workflow automation and automation qualification.
  • Ability to define Lean + automation + GenAI operating models, including opportunity pipeline, prioritization, business case, controls, metrics, ownership and adoption plan.
  • Advanced problem solving, statistical thinking, data storytelling and data visualization; Power BI and analytics toolkit exposure preferred.
  • Strong senior stakeholder management, consulting orientation, facilitation, executive communication and change management capability.
  • Awareness of responsible AI principles, risk management, data privacy, security and human-in-the-loop validation for AI-assisted process changes.

Education: Bachelor of Engineering

Preferred skills: Foundational->Quality models/improvement frameworks->Lean based improvement methodology,Foundational->Six Sigma->Master Black Belt,Technology->AI-Generative AI->Generative AI - Basic

Required skills

Lean

Six Sigma

Process transformation

Data storytelling

Change management

GenAI

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