SeniorAdministrator - Vmware vSphere & vCenter,VMware vSAN

Job Summary

• Adhering to SLAs
• Mentoring / Training Team Members
• Handling tickets / requests
• Perform root cause analysis
• Troubleshooting technical issues
• Defining processes and ensuring that the processes are adhered to
• Oversees and is responsible for successful completion of Installation, configuration and migration
• Ensure maximum uptime according to the SLA - Understanding of Multi-geo support environment
• Responsible for building / maintaining a test environment
• Improves and maintains customer and employee satisfaction
• Suggests new technologies and design changes
• Monitoring and maintaining SLA requirements by the team members
• Planning Backup/Restoration Strategy for 24x7 operation support
• Suggesting patches/upgrades to maintain security level
• Testing / Auditing/processes as required from time to time
• Identify Skill gaps and plan for training / knowledge updating

Key Responsibilities

• In-depth knowledge on working of ESX Server & v Center Server formally Virtual Center • Work independently and as a member of a team of consultants on engagements with customers, often in a technical leadership role.
• Architect and develop customer solutions based on current hands-on knowledge of the VMware product line, storage, networking, management, and associated customer business processes.
• Participate in the pre-sales process to understand customer business and technical objectives and product requirements, in order to develop effective solutions • Document best practices in developing and deploying VMware solutions, and feed them into our knowledge base for reuse by customers and partners • 3+ years experience in architecting, designing and deploying virtualized infrastructures, ideally with a special emphasis on VMware v Sphere (or VI3.5) and VMware Lab Manager 3 (or 4) • Proven experience with IT automation systems (BMC, HP, IBM/Tivoli, CA) • Strong practical Linux systems administration skills would be added advantage • Understanding of computer server architectures, including peripheral interfaces (SCSI, RAID, Ethernet) and multi-processor designs (SMP) • Knowledge on VMware Datacenter and Management Products like v Sphere, v Center Converter, Lab Manager, Chargeback, Capacity IQ etc is must.
• Hardware : Hands on Servers ( HP/DELL/HP/IBM)Work independently and as a member of a team of consultants on engagements with customers, often in a technical leadership role.
• Architect and develop customer solutions based on current hands-on knowledge of the VMware product line, storage, networking, management, and associated customer business processes.
• Participate in the pre-sales process to understand customer business and technical objectives and product requirements, in order to develop effective solutions • Document best practices in developing and deploying VMware solutions, and feed them into our knowledge base for reuse by customers and partners • 3+ years experience in architecting, designing and deploying virtualized infrastructures, ideally with a special emphasis on VMware v Sphere (or VI3.5) and VMware Lab Manager 3 (or 4) • Proven experience with IT automation systems (BMC, HP, IBM/Tivoli, CA) • Strong practical Linux systems administration skills would be added advantage • Understanding of computer server architectures, including peripheral interfaces (SCSI, RAID, Ethernet) and multi-processor designs (SMP) • Knowledge on VMware Datacenter and Management Products like v Sphere, v Center Converter, Lab Manager, Chargeback, Capacity IQ etc is must.
• Hardware : Hands on Servers ( HP/DELL/HP/IBM) • Provide architectural guidance and oversight into integration of VMware products with third party products within the customer’s IT environment: storage, networking, systems management capacity management and monitoring, high availability solutions, security infrastructures, etc.
• Provide architectural guidance and oversight into integration of VMware products with third party products within the customer’s IT environment: storage, networking, systems management, capacity management and monitoring, high availability solutions.

Skill Requirements

VMware Level 3 Administrator

Other Requirements

• Excellent communication and conversation skills (Verbal and Written) - Good documentation skills
• Should have a excelent customer handling skills
• Able to handle high presure situations
• High level of acceptance
• Can drive HCL’s value and its methodology