职位介绍
Job Summary
Operations Management for complex /large projects with focus on continuous improvement ,problem-solving, meeting client SLAs, and empowering teams through effective people management.
Key Responsibilities
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Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning
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Understand client requirements and accountable in ensuring support team is meeting client expectations
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To lead and mentor the project team and ensure transparent communication of project goals.
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Brining new ideas and innovation for process development and overall organizational progress.
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To provide solutions commensurate with the customersâ needs within the ambit of the given environment so as to lead to business results.
Skill Requirements
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Other Requirements
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必备技能
Operations management
People management
Process improvement
Client SLA management
Reporting
Communication
关于HCL Technologies
Others
总部位置