职位介绍
Job Summary
To work independently and provide information to their customer regarding their queries and resolve the end customer issues as per defined SLA and quality standards.
Key Responsibilities
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Improving Skill Level Through Self Development / Nominating Training Programs Skill Reverification Tests
Meet The Defined Quality Scores And Process Improvement:
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The Individual Should Be Able To Work Effectively In A Team Whilst Enthusing Others To Do The Same For Achievement Of Common Goals Of The Team
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To Consistently Meet Or Exceed Csat Parameters As Defined For The Process.
Skill Requirements
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Other Requirements
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福利待遇
•Learning Budget
必备技能
Voice support
Customer communication
Case handling
关于HCL Technologies
Capital District
总部位置