HCL Technologies
HCL Technologies

Analyst (Non-Voice)

职能数据科学
级别中级
地点Chennai, India
方式现场办公
类型全职
发布1个月前
立即申请

职位介绍

Job Summary

To improve the efficiency of the business through identification of the existing issues, optimizing activities, creation and implementation of solutions/improvements/enhancements and generating detailed reports/analyses to improve processes and functionalities within the assigned project

Key Responsibilities

  1. To Effectively Identify Root Causes Of Ongoing Issues, Existing Processes And Procedures; And, Determine Quick Resolutions, Improvements And Enhancements For The Same In Assigned Tasks/Projects

  2. To Efficiently Implement The Best Resolutions And Enhancements To Improve Existing Processes And Procedures Within Projects/Organization

  3. To Create Precise And Detailed Analyses & Reports For Monitoring The Health Of The Business

  4. To Create Business Requirements For Enhancing Functionality Of Process Workflows To Improve Customer Experience And Satisfaction

  5. To Manage Client And Internal Business Relationships Within Various Assigned Projects To Ensure Smooth Progress And Improvements And Enhanced Functionality.

Skill Requirements

null

Other Requirements

null

福利待遇

Learning Budget

必备技能

Data analysis

Reporting

Stakeholder management

关于HCL Technologies

Chennai

总部位置