Senior Technical Customer Trainer - REMOTE at Danaher

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The Senior Technical Customer Trainer for Beckman Coulter Diagnostics is responsible for designing, developing, coordinating, and delivering industry leading training to end users and support personnel.

This position reports to the Miami Training Manager responsible for ensuring that quality training is offered to meet the needs of our end users, is part of the Global Professional Development team and will be fully REMOTE(with travel requirements listed below)**.

In this role, you will have the opportunity to:

• Deliver technical training programs and support materials for urinalysis to field service engineers, application specialist, and/ or external customers. May also deliver training for other disciplines such as hematology, chemistry, hematology, and informatics and is subject to change. Training can be delivered at a BEC training center, or a customer laboratory.
• Apply different adult learning styles and modalities to classroom instruction.
• Training content delivered via classroom, e-learning, webinars and other distance and self-paced, or on-demand learning methods.
• Design and develop training materials including storyboards, job aids, participant and instructor guides. All materials will be based on content and specifications provided by subject matter experts
• Work with service management to standardize global training content delivery.

The essential requirements of the job include:

• Bachelor’s degree in Clinical Laboratory Science, Biomedical Engineering, or related field with 7+ years of relevant experience in technical training/teaching, clinical lab, and/or field service engineering OR Master’s degree in same fields with 5+ years of same relevant experience
• Demonstrated ability to build and facilitate product training curriculums
• Previous experience comprehending and reviewing technical product documentation
• Technical expertise pertaining to urinalysis instrumentation

Travel & Physical/Environment Requirements:

• This position requires up to 95% flying and/or driving travel, which includes overnight stays. Travel will primarily be domestic but may occasionally be international.
• Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. Ability to stand, walk (prolonged), and sit; reach with hands and arms.

It would be a plus if you also possess previous experience in:

• Use development content tools (Articulate, Camtasia, Storyline) to create effective and engaging e-learning

Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

The annual salary range for this role is $80,000.00-$95,000.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The U.S. EEO posters are available here.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.