Continental
Continental

Inter IT

RoleIt Helpdesk
LevelJunior
LocationAguascalientes, Mexico
WorkOn-site
TypeFull-time
Posted2 weeks ago
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About the role

  • …Administrar y resolver incidentes y solicitudes nuevas de usuarios en el sistema de tickets.

  • …Creacion de reportes

  • …Instalacion y configuracion de equipos en red con imagen de sistema operativo DS.

  • …Instalacion y configuracion de equipos en red con imagen de sistema operativo SF

  • …Configuracion de perfiles de usuario en equipos DS

  • …Instalacion, configuracion e inventario de software

  • …Instalacion y configuracion de impresoras y scanners

  • …Registro de incidentes de seguridad

  • …Manejo de DHCP server (QIP)

  • …Monitoreo y remediación de incidentes de virus.

  • …Monitoreo y ejecución de acciones necesarias en los puntos de seguridad en equipos DS

  • …Ejecución y participación en proyectos de IT locales y corporativos.

  • …Creacion y actualización de procedimientos, manuales e instrucciones de trabajo.

  • …Ejecutar tareas asignadas por su supervisor

  • …Estudiante activo, de últimos semestres de Ingenieria en Sistemas, Telemática o afin

  • …Conocimiento básico de Redes

  • …Conocimiento básico de Windows 10, 11

  • …Ingles Básico o medio

  • …Conocimiento Básico de Cableado

  • …Proactivo

  • …Responsable

  • …Comunicación efectiva

At Continental we are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes.

Ready to drive with Continental? Take the first step and fill in the online application.

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2024, Continental generated sales of €39.7 billion and currently employs around 190,000 people in 55 countries and markets.

Guided by the vision of being the customer's first choice for material-driven solutions, the Conti Tech group sector focuses on development competence and material expertise for products and systems made of rubber, plastics, metal, and fabrics. These can also be equipped with electronic components in order to optimize them functionally for individual services. Conti Tech's industrial growth areas are primarily in the areas of energy, agriculture, construction, and surfaces. In addition, Conti Tech serves the automotive and transportation industries as well as rail transport.

Required skills

Desktop support

Ticketing systems

Device setup

Software installation

Basic networking

About Continental

Aguascalientes

Headquarters