Department Manager II

This caregiver will work on-site at the the brand New Cleveland Clinic Executive Health & Concierge Services location at 6111 South Buffalo Drive, Suite 320, Las Vegas, NV 89113. A caregiver in this role works days from 8: 00 a.m. – 5:00 p.m.

Cleveland Clinic Nevada specializes in collaborative care, providing the community with ongoing care, clinical research and access to no-cost partner resources and education services. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career at one of the most respected healthcare organizations in the world.

As Department Manager II, you will oversee your assigned team and area, coordinating annual budgets, workflow, staffing needs, procedural changes, and related administrative duties. In this role, you will connect growth strategy with operational execution, ensuring practices expand in a deliberate and sustainable manner while maintaining team organization, cohesion, and functionality. Your work is essential to Cleveland Clinic’s operations and ultimately enables caregivers to continue providing exceptional patient care and medical support.

A caregiver in this role works days from 8: 00 a.m. – 5:00 p.m.

A caregiver who excels in this role will:

• Manage department personnel and operations, including staffing, training, workflow analysis and performance management.

• Manage staffing to ensure appropriate allocation and compliance with goals and objectives.

• Monitor quality and financial performance.

• Ensure compliance with government health regulations, JCAHO guidelines, quality requirements and customer service standards.

• Recommend enhancement and cost saving strategies.

• Resolve interdepartmental issues to ensure consistency in quality, procedure and policy application.

• Develop, monitor and implement programs to enhance customer service, develop skills and improve scope of service.

• Analyze programs and make improvements.

• Participate in meetings and relevant committees as assigned.

• Provide clear ownership of daily operations while preparing the practices to scale.

• Lead and coordinate local business development efforts to support volume targets.

• Build and maintain relationships with employers, community partners, and referral sources.

• Ensure growth efforts are aligned with program standards, capacity, and patient experience.

• Partner closely with Las Vegas market leadership and enterprise teams to execute growth plans.

• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor’s Degree in Business Administration, Health Care Administration or a related field and four years of supervisory or management experience
• OR Master’s Degree** and** three years of experience
• OR Associate’s Degree** and** six years of experience

Preferred qualifications for the ideal future caregiver include:

• Healthcare experience
• Experience reading profit and loss statements
• Epic experience
• Previous experience with Managing multiple department personnel and operations in a typical healthcare practice setting.

Physical Requirements:

• Manual dexterity sufficient to operate office equipment.
• May require extended periods of sitting, standing and walking.
• Must be able to walk to attend meetings; must have normal or corrected vision to normal range.
• Ability to clearly communicate by phone and in person.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

Pay Range

Minimum Annual Salary: $63,250.00

Maximum Annual Salary: $96,467.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).