Research Computing Services Manager

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As Research Computing Services Manager, you will support biomedical research that drives innovations in patient care by providing direction, supervision, and technical and financial oversight of non-desktop computing infrastructure for Cleveland Clinic Research. In this role, you will guide lead analysts across the Linux server, Windows server, database, storage, and software development teams to ensure research computing operations are efficient, secure, and reliable.

A caregiver in this position works remotely Monday through Friday from 8:00 a.m. – 5:00 p.m., with weekend on-call responsibilities on a rotating basis and up to 5% travel required.Caregivers in this role will reside remotely out of OH, FL or NV.

A caregiver who excels in this role will:

• Manage the non-desktop research computing infrastructure in the division and other divisions as assigned.

• Develop standards, policies and procedures managing enterprise servers, storage, and databases.

• Support the Director of Research Computing in strategic planning for providing non-desktop computing infrastructure anticipating and preparing for turnover of personnel and organizing the group appropriately to meet the changing demands of the environment.

• Plan, schedule, and manage multiple projects requiring information system resources.

• Monitor projects for adherence to schedule and budget, provides quality control oversight on all projects, and compiles statistics to predict future performance.

• Plan and coordinate department moves, acquiring appropriate tools and equipment to facilitate exceptional job performance.

• Supervise the Windows server administration, Linux server administration, data storage and backup, and server administration.

• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor’s degree in information systems, Science or related field and ten years’ experience in IT related position

• OR Associate’s degree and twelve years of experience in IT-related position

• OR Master’s degree in information systems, Science or related field and seven years of experience in IT-related position

• Five years of managerial experience in an IT group such as general hardware and software management in a production scientific or corporate environment

• Experience in deploying services in cloud only and/or hybrid cloud environments

Preferred qualifications for the ideal future caregiver include:

• Experience in healthcare and/or scientific research contexts

• Experience in regulated environments (financial, HIPAA, part 11, etc.)

• Direct experience managing either Windows or Linux based servers, ideally in the context of high-performance computing environments

• Expertise in hardware and software, providing and maintaining technology infrastructure to support research operations

• Understanding of windows and database administration

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.

• Ability to travel throughout the hospital system.

• Ability to operate a computer and other office equipment.

• Ability to communicate and exchange accurate information. Requirement 2

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum Annual Salary: $92,620.00

Maximum Annual Salary: $141,265.00

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).