QA & Testing Senior Analyst - HIH - Evernorth at Cigna

Position Overview :

Are you a passionate QE prepared to take on complex application challenges and elevate quality across modern, high‑performance platforms?

We are looking for a talented Quality Engineer (QE) with experience in automation to join our team that works to solve challenges for both the front-end and back-end architecture, ultimately delivering amazing experiences for pharmacy patients and prescribers.

As a QE Engineer, you will play a key role in ensuring the quality and reliability of our software products through automated, manual testing and continuous improvement initiatives. You will work closely with our development teams to design, develop and execute automated test scripts, identify areas for improvement, and contribute to the overall quality assurance strategy

Responsibilities:

• Automation First: Design, build, and maintain automation across UI (Selenium Web Driver), API (Rest Assured), and integration/contract layers; structure suites for speed, stability, and readability.

• In‑Sprint Quality: Start automation in parallel with development; balance exploratory and automated testing; raise risks early and minimize post‑sprint carryover.

• Performance & Security: Monitor service latency and throughput; optimize network bandwidth where tests surface bottlenecks; validate and enforce data encryption, access controls, and compliance standards (e.g., HIPAA).

• CI/CD Integration: Embed automated checks (unit, API, UI, contract, smoke/perf) into CI/CD so builds give rapid, reliable feedback; keep suites deterministic and failure‑diagnostic.

• Data‑Aware Testing: Validate end‑to‑end data flows (MongoDB, Postgres, DB2); manage safe test data strategies; assert data integrity/consistency across services.

• Observability & RCA: Instrument tests with meaningful logs/metrics to accelerate failure triage; analyze defect clusters and flakiness to prevent recurrence.

• Release Readiness: Contribute to go/no‑go with evidence from automated runs, performance smoke, and critical path validations; support post‑deploy checks.

• Documentation: Maintain clear, auditable records of test plans, results, defects, and performance metrics; contribute to runbooks and quality dashboards.

• Mentorship: Coach junior QEs/testers on tooling, patterns, and test design; drive reuse of frameworks/components; promote best practices across teams.

Requirements:

• QA/Automation Experience: Proven 4-6 year experience in quality assurance and test automation for web/services.

• Programming: Proficiency in Java(preferred) and/or JavaScript for test and utility code.

• Automation Frameworks: Hands‑on with Selenium Web Driver and TestNG; build runners and utilities with Maven

; IDE: IntelliJ IDEA.

• API Testing: Strong experience automating REST APIs using Rest Assured; functional, negative, and contract‑style checks; Postman for quick validations when appropriate.

• Performance Testing: Working knowledge of JMeter (or similar) for load/perf smoke integrated into pipelines; ability to interpret latency/throughput/error‑rate trends.

• CI/CD: Familiarity with pipelines and tooling such as Jenkins (or GitHub Actions/Azure DevOps); capable of gating builds on test quality signals.

• SDLC & Agile: Solid understanding of software lifecycle, Agile/Scrum, story refinement, and “shift‑left” quality practices.

• Test Management: Experience with Jira and Zephyr (or equivalent) for planning, traceability, and reporting.

• Data & Databases: Practical experience validating data with MongoDB (NoSQL),Postgres, and DB2 (SQL); ability to write queries to set up/verify test scenarios.

• AI‑Assisted Quality Engineering:Proficient using AI coding/QA copilots(e.g.,Microsoft Copilot) to draft and refine test cases,Gherkin scenarios, and automation code

• Soft Skills: Excellent analytical and problem‑solving abilities; clear written/verbal communication; strong collaboration across engineering, product, and business.

• Time‑Zone Collaboration: Ability to work effectively across time zones to support onshore/offshore team members with responsiveness and reliability.

Qualifications : Education: Bachelor’s in Computer Science, Engineering, or related field.

About Evernorth Health Services:

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.