ServiceNow Developer at CACI

Job Title: Service Now Developer

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

The Opportunity:

CACI is seeking a Developer to develop highly complex, mission-critical scoped and global applications for the Department of Homeland Security. As a Developer, you will be part of a development team working alongside of architects, scrum masters, business analysts and testers focused on the delivery of a critical case management application. As the ideal candidate, you will be able to think critically in solving urgent mission issues, supporting end to end platform development from back-end configuration to Self-Service Portals

Responsibilities:

• Actively participate in agile daily scrums and ceremonies, updating stories daily in Service Now documenting development progress and collaborating across platform teams
• Support and participate in customer requirement workshops, working with product owner/stakeholders to meet customer requirements for record producers and tasks using Flow Designer to manage processes and add business value
• Work with the customer, stakeholders and platform teams to appropriately configure Service Now modules to ensure our development outcomes meet requirements and have their intended effect
• Provide technical guidance and support to junior and mid-level staff
• Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc.
• Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal)/Employee Center Pro)
• Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment
• Create and maintain system design and operations documentation
• Ensure all development is created in alignment with Service Now Technical Best Practices
• Actively contribute to the teams Knowledge Base with knowledge articles

Qualifications:

Required:

• U.S. citizen with the ability to attain DHS EOD
• BA + 10 years’ applicable experience or 16yrs of experience
• Active Service Now Certified System Administrator (CSA)
• Extensive understanding of the ways in which Service Now can be configured and customized and scripting within the tool
• Experience integrating Service Now with external systems through SOAP or REST web services
• Experience using the Workflow Editor to configure workflows
• Experience using Flow Designer to build out (or build upon) flows and sub-flows other associates have created
• Experience with HTML5, JAVA, JavaScript, jQuery, CSS, Angular.js
• Experience Service Now Software Asset Management (SAM), specifically SAM Pro

Desired:

• Service Now Implementation Certification

• Software Asset Management

• Experience with Service Now IT Service Mgmt. (ITSM)

• Experience with CGI's Sunflower Asset Management

• Experience with Service Now Hardware Asset Management (HAM Pro)

• Awareness of working in a shared environment where other tenants may be involved and are using Platform capabilities

What You Can Expect: A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

$105,100-$231,100

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.