ServiceNow Software Development Engineer (Data & Implementation) at CACI

Job Title: Service Now Software Development Engineer (Data & Implementation)

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

The Opportunity:

The Service Now Software Development Engineer is a core technical resource responsible for the development, data integrity, and implementation of enterprise solutions. This role focuses on engineering robust data pipelines and automation for Security Operations (Sec Ops) and Integrated Risk Management (IRM). Supporting the Lead Engineer and Senior Developers, you will bridge the gap between raw security data and actionable platform intelligence by developing scalable code and managing complex data ingestion.

Responsibilities:

• IRM & Sec Ops Implementation: Support the technical development and configuration of Risk Management, Policy & Compliance, and Vulnerability Response modules
• Data Integration & Validation: Build and manage data ingestion using Import Sets, Transform Maps, and Data Sources. Ensure data integrity through rigorous validation and cleanup logic
• Flow Automation: Design and build production-ready automation using Flow Designer, incorporating decision logic, loops, and error-handling frameworks.
• Platform Scripting: Develop optimized server-side and client-side logic utilizing JavaScript, Glide Record, and Business Rules for Script Includes and Client Scripts
• API Development: Maintain REST APIs (Inbound/Outbound) and Scripted REST APIs to facilitate integration with external security tools.
• Continuous Monitoring: Develop Scheduled Jobs and background processes to support automated evidence collection and Continuous Authorization and Monitoring (CAM)
• Technical Problem Solving: Act as a self-starter in debugging platform issues and optimizing legacy workflows into modern platform features

Qualifications:

Required:

• Active TS/SCI Clearance with Polygraph is required
• 4+ years of software development experience with a minimum of 3 years of hands-on Service Now development experience, specifically building production flows, tables, and integrations
• Education: Bachelor’s Degree OR advanced degree in a related technical field.
• Integration Knowledge: Practical experience mapping external tool data into the Service Now ecosystem
• Excellent oral and written communication skills
• At least a minimal understanding of a scripting language (Java is preferred)
• Security+ (or equivalent IAT Level II) is required, or be obtained within 1 month of start

Desired:

• Service Now Certified System Administrator

• Technical Skills: Proficiency in JavaScript, Glide Scripting, JSON/XML parsing, and Service Now Data Sources

• Automation: Experience with Integration Hub or Event Management.

• Process Awareness: Familiarity with the NIST Risk Management Framework (RMF)

• Quality & Testing: Experience with the Automated Test Framework (ATF) to validate development work

• Knowledge of at least one operating system: Linux, Unix, Windows

What You Can Expect: A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$86,600 - $181,800

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.