Fund Operations Administrator

We’re seeking a future team member for the role of Fund Operations Administrator to join our Fund Operations team. Pershing provides a broad range of financial business solutions to investment banks, broker-dealers, wealth managers, financial planners and advisers across EMEA. We provide sophisticated front-end technology and flexible middle office capabilities with execution, settlement and custody services. These are supported by a robust regulatory and compliance framework with dedicated client asset experience and expertise. This role is located in Manchester.

Title in the contract: Specialist, Client Processing.

In this role, you’ll make an impact in the following ways:

• Liaising with Fund Managers, Transfer Agents and Clients to complete and provide documents which can include fund application forms, AML documents and internal Funds service agreements
• Assisting with adding new funds to the service and maintenance of all funds, i.e. completing Corporate Actions, Static Data updates and Transfers as required
• Completion of Non-standard product reviews using Fund specific documentation
• Preparing and submitting Share Class Conversion instructions
• Monthly creation of MI for both Clients and Fund Managers
• Monthly preparation of KRIs, Client Billing, Scorecard, Account Ownership and other required reports internally
• Handles all client queries and resolves issues within SLA
• Testing for releases, functional changes, and ad-hoc testing which can include weekend and early morning tests
• Keeping procedures updated

To be successful in this role, we’re seeking the following:

Essential:

• Skilled in Microsoft Excel including confident use of formulas, lookups and pivot tables
• Good attention to detail, prioritization and time management required
• Experience in dealing with clients over the phone and written (email)
• Proactive approach to work and ability to adapt to change and use initiative to overcome challenges

Desirable:

• Understanding of Funds – (desirable)
• Experience of dealing with Fund Managers and Transfer Agents – (desirable)

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Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

• BNY is an Equal Employment Opportunity/Affirmative Action Employer
• Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.