Fictional resume example. Names, employment histories and results are illustrative, not an actual employee record.
Lucy Russell
Senior Social Media Manager with experience in content systems, community, reach, engagement, and business outcomes. Practical work includes Social publishing, Community moderation, Channel analytics, Campaign tracking.
Experience
Justworks
New York · United States
Senior Social Media Manager
Jan 2021 - now
- As workstream lead, built a social media content calendar around campaign goals, audience questions, and approval deadlines; adapted the same message to each platform rather than publishing identical posts everywhere.
- With responsibility for the review standard, used platform analytics to compare campaign reach, engaged visits, and qualified responses; tagged paid and organic content separately and changed the next brief when high reach did not lead to useful action.
- Planned platform-specific posts from the editorial calendar, checked captions and rights before scheduling, and used completion rates and comment themes to refine the next content batch.
- Owned a social-media content test using audience analytics, increased completed video views by 12% in a matched campaign cohort without changing paid distribution.
- Published content-creation templates using approved messaging, resolved inconsistent captions and completed an accessibility check before the campaign launch.
HubSpot
Cambridge, Massachusetts · United States
Social Media Manager
Mar 2016 - Dec 2020
- Linked campaign content to tagged landing paths and CRM outcomes; aligned review standards and decision owners across the participating teams. Working with partner teams, shortened the path from qualified interest to a decision.
- Audited campaign tracking before reporting results, reconciled duplicate conversions across channels, and explained how the attribution window limited the interpretation of return on spend.
- Compared campaign landing pages with the promise in each ad or content placement, corrected inconsistent offers and broken tracking links, and checked the conversion event from a new visitor’s session before resuming spend.
Selected project
Social Media Marketing — independent case study
Cross-functional project lead
Mar 2023 - Jul 2023
- Introduced response tiers and escalation rules for 6 community issue types; aligned review standards and decision owners across the participating teams
- Built a campaign measurement plan with synthetic spend and conversion records, stated the attribution window and exclusion rules, and checked how duplicate conversions changed the apparent return.
- Compared message variants against the same audience and offer, recorded the decision rule before reviewing results, and wrote a recommendation that distinguished a stronger signal from an inconclusive small sample.
- Owned the simulated campaign analysis using a fixed attribution window, resolved duplicated conversions and completed a sensitivity table separating channel mix from message effects.
Education
University of Washington
Seattle, Washington · United States
B.S. Business Administration
Sep 2008 - Jun 2012
Relevant coursework: Financial accounting, statistics, operations management, organizational behavior
Skills
Role expertise
Social publishing · Community moderation · Channel analytics · Campaign tracking
Certifications
Meta Certified Digital Marketing Associate
Meta
Nov 2023
Publications
- Published an independent campaign note using synthetic funnel data, explaining audience selection, excluded traffic and why an observed conversion change alone does not establish causation.


