Customer Success Jobs

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Customer Success Jobs in Tokyo, Japan | 2026 - refresh.cv

Start with companies that pull you in

Browse AI companies building what comes next, remote-first teams, visa-friendly roles, and Big Tech worth a shot

+1

63,696 jobs

Building the Next AI Era

AI teams turning models and agents into new products

+1

235,326 jobs

First Jobs Worth a Shot

Teams that help your first years compound

+1

24,184 jobs

Companies That Sponsor Visas

Roles with sponsorship for bigger career moves

+1

57,071 jobs

Work From Home, For Real

Outcome-first teams with flexible work norms

+1

1,735 jobs

Early-Stage Upside

Join early enough to chase real upside as the product and team scale

+1

30,310 jobs

Startups Built to Scale

Scaled startups still chasing bigger markets

+1

5,539 jobs

Backed by Y Combinator

Startups shaped by the build-fast, validate-fast YC playbook

+1

47,604 jobs

Workplaces People Love

Strong signal on culture, compensation, and growth

+1

4,364 jobs

Climate Tech Worth Joining

Energy and sustainability teams building what matters

+1

38,419 jobs

The Future of Fintech

Payments and finance infrastructure teams to watch

+1

68,236 jobs

Health Tech With Stakes

Healthcare and biotech teams building high-stakes products

+1

37,033 jobs

Big Tech Worth a Shot

Scale, teams, and products that can define a career

+1

4,624 jobs

Dev Tools Engineers Use

Developer tools and infrastructure teams worth joining

+1

966 jobs

Building Opportunity Onchain

Web3 infrastructure, assets, and onchain products

+1

2,242 jobs

Games You Lose Sleep Over

Studios building worlds people return to

+1

104,478 jobs

From Checkout to Delivery

Teams rethinking checkout, payments, and delivery

+1

6,187 jobs

On the Front Lines of Security

Security teams protecting systems, data, and infrastructure

+1

15,561 jobs

Work Tools People Use Daily

B2B tools that change how teams get work done

+1

146,523 jobs

Software, Data, and IT Roles

Engineering, data, infrastructure, security, technical support, and broader IT roles across industries.

+1

68,011 jobs

Retail and Service Roles

Store, restaurant, hospitality, customer-facing, merchandising, and field service roles.

+1

125,773 jobs

Operations, Logistics, and Facilities

Operations, logistics, supply chain, warehouse, facilities, property, procurement, and process roles.

+1

59,708 jobs

Manufacturing and Industrial Roles

Production, manufacturing, quality, maintenance, technician, field service, and industrial operations roles.

+1

23,855 jobs

Defense and Aerospace Roles

Aerospace, defense, security-clearance, government-contractor, aviation, and space systems roles.

+1

34,930 jobs

Consulting and Professional Services

Consulting, implementation, advisory, professional services, systems integration, and client delivery roles.

+1

111,035 jobs

Finance and Accounting Roles

Finance, accounting, audit, tax, treasury, payroll, banking, insurance, and financial operations roles.

+1

38,495 jobs

Sales, Customer, and Growth Roles

Sales, account management, business development, customer success, marketing, growth, and partnerships roles.

+1

22,906 jobs

Product, Design, and Project Roles

Product management, design, UX, research, program management, project management, and strategy roles.

+1

9,138 jobs

People, HR, and Legal Roles

Recruiting, HR, people operations, compensation, learning, legal, compliance, and policy roles.

+1

63,696 jobs

Building the Next AI Era

AI teams turning models and agents into new products

+1

235,326 jobs

First Jobs Worth a Shot

Teams that help your first years compound

+1

24,184 jobs

Companies That Sponsor Visas

Roles with sponsorship for bigger career moves

+1

57,071 jobs

Work From Home, For Real

Outcome-first teams with flexible work norms

+1

1,735 jobs

Early-Stage Upside

Join early enough to chase real upside as the product and team scale

+1

30,310 jobs

Startups Built to Scale

Scaled startups still chasing bigger markets

+1

5,539 jobs

Backed by Y Combinator

Startups shaped by the build-fast, validate-fast YC playbook

+1

47,604 jobs

Workplaces People Love

Strong signal on culture, compensation, and growth

+1

4,364 jobs

Climate Tech Worth Joining

Energy and sustainability teams building what matters

+1

38,419 jobs

The Future of Fintech

Payments and finance infrastructure teams to watch

+1

68,236 jobs

Health Tech With Stakes

Healthcare and biotech teams building high-stakes products

+1

37,033 jobs

Big Tech Worth a Shot

Scale, teams, and products that can define a career

+1

4,624 jobs

Dev Tools Engineers Use

Developer tools and infrastructure teams worth joining

+1

966 jobs

Building Opportunity Onchain

Web3 infrastructure, assets, and onchain products

+1

2,242 jobs

Games You Lose Sleep Over

Studios building worlds people return to

+1

104,478 jobs

From Checkout to Delivery

Teams rethinking checkout, payments, and delivery

+1

6,187 jobs

On the Front Lines of Security

Security teams protecting systems, data, and infrastructure

+1

15,561 jobs

Work Tools People Use Daily

B2B tools that change how teams get work done

+1

146,523 jobs

Software, Data, and IT Roles

Engineering, data, infrastructure, security, technical support, and broader IT roles across industries.

+1

68,011 jobs

Retail and Service Roles

Store, restaurant, hospitality, customer-facing, merchandising, and field service roles.

+1

125,773 jobs

Operations, Logistics, and Facilities

Operations, logistics, supply chain, warehouse, facilities, property, procurement, and process roles.

+1

59,708 jobs

Manufacturing and Industrial Roles

Production, manufacturing, quality, maintenance, technician, field service, and industrial operations roles.

+1

23,855 jobs

Defense and Aerospace Roles

Aerospace, defense, security-clearance, government-contractor, aviation, and space systems roles.

+1

34,930 jobs

Consulting and Professional Services

Consulting, implementation, advisory, professional services, systems integration, and client delivery roles.

+1

111,035 jobs

Finance and Accounting Roles

Finance, accounting, audit, tax, treasury, payroll, banking, insurance, and financial operations roles.

+1

38,495 jobs

Sales, Customer, and Growth Roles

Sales, account management, business development, customer success, marketing, growth, and partnerships roles.

+1

22,906 jobs

Product, Design, and Project Roles

Product management, design, UX, research, program management, project management, and strategy roles.

+1

9,138 jobs

People, HR, and Legal Roles

Recruiting, HR, people operations, compensation, learning, legal, compliance, and policy roles.

87

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CategoryCustomer Success
LocationTokyo
Google

Product Support Manager, gUP Play (English, Japanese)

Customer Success

Full-time

Google

Organizing the world's information and making it universally accessible.

Tokyo, Japan

Public

Valuation $1,700B

10,001+ employees

5,534 open jobs

2 weeks ago

New Relic

Senior Technical Success Manager

Customer Success

Full-time

New Relic

Observe everything. Optimize everything.

Tokyo, Japan

Public

Valuation $3.5B

1,001-5,000 employees

74 open jobs

2 weeks ago

OpenAI

Customer Success Manager, Ads Solutions

Customer Success

Full-time

OpenAI

Creating safe AGI that benefits all of humanity.

Tokyo, Japan

(3180 18th Street)

Startup

Valuation $80B

1,001-5,000 employees

727 open jobs

2 weeks ago

Whatnot

Trust & Risk Agent, Japan

Customer Success

Full-time

Whatnot

Live shopping and auction marketplace

Tokyo, Japan

Startup

Valuation $3.7B

201-500 employees

208 open jobs

1 week ago

Airbus

ヘリコプターサポート・サービス 顧客スペアサポート課 担当者

Customer Success

Full-time

Airbus

Aerospace company.

Tokyo

Public

Valuation $89B

10,001+ employees

4,212 open jobs

1 week ago

BlackRock

Aladdin Client Business, Client Experience, Vice President

Customer Success

Full-time

BlackRock

Multinational investment company.

Tokyo, Japan

Public

Valuation $114B

10,001+ employees

398 open jobs

1 week ago

Perplexity AI

Customer Success & Enterprise Support Lead, APAC

Customer Success

Full-time

Perplexity AI

Leading company in the software industry

Tokyo

Startup

Valuation $1B

51-200 employees

60 open jobs

2 days ago

Okta

Associate Customer Success Manager

Customer Success

Full-time

Okta

The World's Identity Company.

Tokyo, Japan

(100 First Street)

Public

Valuation $6.5B

5,001-10,000 employees

354 open jobs

3 weeks ago

Dialpad

Customer Support Representative, Tier 1

Customer Success

Full-time

Tokyo, Japan

Valuation $2.2B

501-1,000 employees

78 open jobs

2 weeks ago

SAP

Customer Success Partner Senior Advisor - LeanIX(BTM)

Customer Success

Full-time

SAP

The best-run businesses run SAP.

Tokyo, Tokyo, JP, 100-0004

Public

Valuation $157B

10,001+ employees

1,869 open jobs

2 weeks ago

Jones Lang LaSalle

Account Manager

Customer Success

Full-time

Tokyo, Japan

Public

Valuation $3.2B

10,001+ employees

691 open jobs

1 week ago

State Street

Sales and Service Client Services, Off

Customer Success

Full-time

State Street

Leading company in the financial services industry

Tokyo, Japan

Public

Valuation $55B

10,001+ employees

2,426 open jobs

1 week ago

Kuehne+Nagel

Sea Logistics Customer Care Manager

Customer Success

Full-time

Kuehne+Nagel

Global logistics company

Tokyo, Japan

Public

10,001+ employees

795 open jobs

2 weeks ago

Zoom

Technical Partner Advisor, Zoom Customer Experience

Customer Success

Full-time

Zoom

One platform to connect.

Tokyo 23 wards

Public

Valuation $16B

5,001-10,000 employees

219 open jobs

3 weeks ago

Maersk

Customer Experience Consultant - 4PL (12 month contract)

Customer Success

Contract

Maersk

Global shipping and logistics

JP - Tokyo

Public

Valuation $30B

10,001+ employees

900 open jobs

2 days ago

Wise

Customer Service Quality Specialist

Customer Success

Full-time

Wise

Focused on global money transfers.

Tokyo, , Japan

Public

Valuation $8.0B

1-50 employees

537 open jobs

2 weeks ago

ServiceNow

カスタマーサクセスマネージャー

Customer Success

Full-time

ServiceNow

The world works with ServiceNow.

Tokyo, , Japan

Public

Valuation $150B

10,001+ employees

647 open jobs

2 days ago

Workday

Senior Services Executive

Customer Success

Full-time

Workday

A new day for the enterprise.

Japan, Tokyo

Public

Valuation $45B

10,001+ employees

635 open jobs

1 week ago

State Street

Client Services, VP

Customer Success

Full-time

State Street

Leading company in the financial services industry

Tokyo, Japan

Public

Valuation $55B

10,001+ employees

2,426 open jobs

2 days ago

Citigroup

Officer, Customer Service Intermediate Analyst, Operations

Customer Success

Full-time

Citigroup

Global investment banking and financial services

TOKYO, Tokyo, Japan

Public

Valuation $86B

10,001+ employees

3,675 open jobs

1 week ago

DocuSign

Strategic Customer Success Account Manager

Customer Success

Full-time

DocuSign

Electronic agreement platform

Tokyo, Japan

Public

Valuation $13.0B

5,001-10,000 employees

299 open jobs

2 weeks ago

Workday

Senior Technical Account Manager

Customer Success

Full-time

Workday

A new day for the enterprise.

Japan, Tokyo

Public

Valuation $45B

10,001+ employees

635 open jobs

1 week ago

Wise

Customer Service Quality Specialist

Customer Success

Full-time

Wise

Focused on global money transfers.

Tokyo, , Japan

Public

Valuation $8.0B

1-50 employees

537 open jobs

2 days ago

IBM

Cloud Customer Success Manager

Customer Success

Full-time

IBM

Multinational technology and consulting company

Tokyo, JP

(1 New Orchard Road)

Public

Valuation $109B

10,001+ employees

4,206 open jobs

1 week ago

Salesforce

Customer Success Manager (Financial Services)

Customer Success

Full-time

Salesforce

The Customer Company - CRM + Data + AI + Trust

Japan - Tokyo

(415 Mission Street)

Public

Valuation $243B

10,001+ employees

1,444 open jobs

2 days ago

ServiceNow

Senior Technical Accelerator Consultant

Customer Success

Full-time

ServiceNow

The world works with ServiceNow.

Tokyo, , Japan

Public

Valuation $150B

10,001+ employees

US Only

647 open jobs

3 weeks ago

Snowflake

Staff Escalation Manager

Customer Success

Full-time

Snowflake

The Data Cloud.

JP-Tokyo

Public

Valuation $70B

1-50 employees

413 open jobs

2 weeks ago

Uber

Courier CX Program Specialist

Customer Success

Full-time

Uber

Move the way you want.

Tokyo, Japan

(1515 3rd Street)

Public

Valuation $120B

10,001+ employees

1,551 open jobs

3 weeks ago

Notion

Manager, Customer Success Japan

Customer Success

Full-time

Notion

One workspace. Every team.

Tokyo, Japan

Startup

Valuation $2B

500+ employees

150 open jobs

1 month ago

Hilton

Manager, Customer Engagement (Hilton Supply Management) – Japan, Korea and Micronesia

Customer Success

Full-time

Hilton

Multinational hospitality company.

Tokyo, Tokyo, Japan

Public

Valuation $26.3B

10,001+ employees

3,063 open jobs

2 weeks ago

Salesforce

Customer Success Manager, Senior Manager (BtoC)

Customer Success

Full-time

Salesforce

The Customer Company - CRM + Data + AI + Trust

Japan - Tokyo

(415 Mission Street)

Public

Valuation $243B

10,001+ employees

1,444 open jobs

2 weeks ago

Zendesk

Portfolio Success Manager I

Customer Success

Full-time

Zendesk

Provides software-as-a-service (SaaS) products related to customer support, sales, and other customer communications.

Tokyo, Japan

Public

Valuation $13.2B

5,001-10,000 employees

248 open jobs

1 month ago

Figma

Senior Manager, Customer Experience & Solutions (Tokyo, Japan)

Customer Success

Full-time

Figma

Design together. Build together.

Tokyo, Japan

Valuation $20B

1,001-5,000 employees

159 open jobs

1 month ago

S&P Global

Sr. Client Services/Customer Support Analyst (JAPANESE LANGUAGE SUPPORT)

Customer Success

Full-time

Tokyo, Japan; Penang-Jalan, Malaysia

Public

Valuation $128B

10,001+ employees

684 open jobs

1 month ago

Dialpad

Sr. Manager, Customer Success

Customer Success

Full-time

Tokyo, Japan

Valuation $2.2B

501-1,000 employees

78 open jobs

1 month ago

Aptiv

Sr Customer Success Manager

Customer Success

Full-time

Aptiv

Leading company in the technology industry

JPN Japan Tokyo - Ebisu Prime Square Tower - WR

Public

Valuation $10.2B

10,001+ employees

745 open jobs

1 month ago

Fortinet

Service Relationship Manager - Tokyo

Customer Success

Full-time

Fortinet

Cybersecurity company

Tokyo, Japan, JP

Public

Valuation $19B

10,001+ employees

937 open jobs

1 month ago

Uber

Associate Customer Success Manager, Enterprise Large

Customer Success

Full-time

Uber

Move the way you want.

Tokyo, Japan

(1515 3rd Street)

Public

Valuation $120B

10,001+ employees

1,551 open jobs

1 month ago

Hilton

【Gajoen Tokyo】フロントデスク

Customer Success

Full-time

Hilton

Multinational hospitality company.

Tokyo, Tokyo, Japan

Public

Valuation $26.3B

10,001+ employees

3,063 open jobs

1 week ago

Fortinet

Technical Account Manager - Tokyo

Customer Success

Full-time

Fortinet

Cybersecurity company

Tokyo, Japan, JP

Public

Valuation $19B

10,001+ employees

937 open jobs

1 week ago

ServiceNow

Senior Customer Success Manager

Customer Success

Full-time

ServiceNow

The world works with ServiceNow.

Tokyo, , Japan

Public

Valuation $150B

10,001+ employees

US Only

647 open jobs

3 weeks ago

SAP

Customer Success Partner Senior Advisor - Signavio(BTM)

Customer Success

Full-time

SAP

The best-run businesses run SAP.

Tokyo, Tokyo, JP, 100-0004

Public

Valuation $157B

10,001+ employees

1,869 open jobs

2 weeks ago

Google

Digital Marketing Strategist, Customer Success Acceleration, gTech Ads (English, Japanese)

Customer Success

Full-time

Google

Organizing the world's information and making it universally accessible.

Tokyo, Japan

Public

Valuation $1,700B

10,001+ employees

5,534 open jobs

3 weeks ago

JLL

Experience Ambassador

Customer Success

Full-time

JLL

Jones Lang LaSalle Incorporated is a global real estate services company headquartered in Chicago

Tokyo, Japan

Public

10,001+ employees

5,331 open jobs

2 days ago

Gilead Sciences

Manager/Sr. Manager, Kite Cell Therapy Case Manager

Customer Success

Full-time

Gilead Sciences

Biopharmaceutical company

Japan - Tokyo

Public

Valuation $85B

10,001+ employees

316 open jobs

1 month ago

Cisco

Customer Project Specialist - Japan CX

Customer Success

Full-time

Cisco

The bridge to possible.

Tokyo, Japan

Public

Valuation $317B

10,001+ employees

926 open jobs

1 month ago

Uber

Associate Customer Success Manager, Enterprise Strategic

Customer Success

Full-time

Uber

Move the way you want.

Tokyo, Japan

(1515 3rd Street)

Public

Valuation $120B

10,001+ employees

1,551 open jobs

1 month ago

Uber

Associate Customer Success Manager, Enterprise Mid Market

Customer Success

Full-time

Uber

Move the way you want.

Tokyo, Japan

(1515 3rd Street)

Public

Valuation $120B

10,001+ employees

1,551 open jobs

1 month ago

IQVIA

市販後医薬品コンタクトセンター スペシャリスト

Customer Success

Full-time

IQVIA

Focused on health information technology and clinical research.

2 Locations

Public

Valuation $17B

10,001+ employees

2,526 open jobs

1 month ago

Autodesk

Customer Success Advisor - Japan

Customer Success

Full-time

Autodesk

Make anything.

Tokyo, JPN

Public

Valuation $50B

10,001+ employees

708 open jobs

1 month ago

50 / 87 jobs