Robotics Clinical Sr Sales Representative

The Robotics Clinical Sr Sales Representative at Zimmer Biomet is responsible for promoting and supporting technology-centric product launches at key customer accounts, particularly within the orthopaedic sector. The role involves developing account-specific launch plans, leading training for surgical teams on the ROSA™ system and related technologies, and collaborating with internal teams to onboard new accounts. Key duties include providing clinical support during technology cases, supporting advanced technology upgrades, and ensuring high levels of customer satisfaction through effective communication and timely responses. The position requires up to 75% travel and offers a base salary of $100,000–$120,000 USD plus a $75,000 incentive. A bachelor’s degree in a relevant field and at least four years of clinical sales experience are preferred.

The Robotics Clinical Sr Sales Representative at Zimmer Biomet plays a pivotal role in supporting technology-centric product launches and educating key stakeholders to ensure sustainable use of advanced medical technologies. As part of the Technology Launch team, this position is responsible for developing account-specific launch plans, leading training for surgical teams, and providing clinical support during technology-enabled cases. The role requires strong communication and presentation skills to promote customer satisfaction and uphold high standards of professionalism. Compensation includes a base salary of $100,000–$120,000 USD with a $75,000 incentive, and the company offers a flexible working environment, employee resource groups, and wellness incentives.

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

The Robotics Clinical Sr Specialist is apart of our Technology Launch team and will promote and support technology centric product launches at key customer accounts. As part of the program development team, the Robotics Clinical Specialist will educate, train, and assist key stakeholders of sustainable use of technology helping customers achieve their technology program goals.

How You'll Create Impact

• Develop account specific launch plan to enable locally sustainable support and use of new technologies
• Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ system and other technologies
• Partners with Technology Solutions Manager and Field Service technicians to onboard new accounts, including attend system installation, provide in-service to relevant facility staff, train local implant sales colleagues and provide clinical support during enabling technology cases
• Supports advanced technology upgrades as required
• Responsible for key administration duties
• Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances.
• Follow all internal communication and documentation policies (QA).
• Attend annual trainings as required

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out

• Proven track record of achieving strong results
• Strong interpersonal and communication skills
• Strong presentation and demonstration skills

Your Background

• Bachelor's degree in Business, Sales, Marketing, or technical discipline preferred or a combination or education and experience considered
• Minimum of 4 years of clinical sales experience or one year of orthopedic (joint replacement) sales or case coverage experience preferred

Physical Requirements

Travel Expectations

• Up to 75% travel

Base salary of $100,000 - $120,000 USD with a $75,000 USD incentive.

EOE/M/F/Vet/Disability

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a

Responsibilities:

• Develop account-specific launch plans to enable locally sustainable support and use of new technologies.
• Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ system and other technologies.
• Partner with the Technology Solutions Manager and Field Service technicians to onboard new accounts, including attending system installation, providing in-service to relevant facility staff, training local implant sales colleagues, and providing clinical support during enabling technology cases.
• Support advanced technology upgrades as required.
• Take ownership of key administration duties.
• Promote the highest levels of customer satisfaction through timely response of customer inquiries, clear and effective communications, and professional appearances.
• Follow all internal communication and documentation policies (QA).
• Attend annual trainings as required.

Skills:

• Demonstrated track record of achieving strong results.
• Strong interpersonal and communication skills are required.
• Strong presentation and demonstration skills are essential.
• A minimum of 4 years of clinical sales experience or one year of orthopedic (joint replacement) sales or case coverage experience is preferred.

Education:

• A bachelor's degree in Business, Sales, Marketing, or a technical discipline is preferred, or a combination of education and experience is considered.