
Hospitality company.
Generalist at Wyndham
About the role
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
How You'll Shine
The Guest Service Generalist is responsible for completing daily Front Office & Food & Beverage functions. Ensuring that all Owners and Guests receive efficient and courteous service; making them feel welcome during their entire stay through a proactive and positive attitude. Responsibilities include, but are not limited to:
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Food & Beverage functions such as preparing and serving Food & Beverages
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Perform all duties of the front desk, including greeting owners and guests, Check in and out, Answer telephone and email inquiries, portage of luggage, cash handling and balancing procedures, tour & travel inquiries/bookings, reservations and night audit procedures
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Possess a thorough knowledge of the operation of all administration equipment eg. Email, basic word & excel documentation and Credit Card settlement machines.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [My Career@travelandleisure.com](mailto:My Career@travelandleisure.com), including the title and location of the position for which you are applying.
Required skills
Guest services
Front desk operations
Food service
Reservations
Cash handling
Email and phone support
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About Wyndham

Wyndham
PublicWyndham Hotels & Resorts, Inc., is an American hospitality company based in Parsippany, New Jersey, United States. It describes itself as the largest hotel franchisor in the world, with 9,100 locations.
10,001+
Employees
Parsippany
Headquarters
$3.2B
Valuation
Reviews
10 reviews
3.2
10 reviews
Work-life balance
2.8
Compensation
4.1
Culture
3.5
Career
3.2
Management
2.9
55%
Recommend to a friend
Pros
Good compensation and commission potential
Excellent benefits and perks
Supportive management that wants employees to succeed
Cons
High-pressure sales environment
Working holidays and weekends
Industry declining with reduced commissions
Salary Ranges
589 data points
Intern
Intern · Customer Service Representative
57 reports
$38,170
total per year
Base
$38,170
Stock
-
Bonus
-
$28,010
$52,017
Interview experience
2 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Interview process
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Panel Interview
5
Offer
Common questions
Behavioral/STAR
Past Experience
Culture Fit
Industry Knowledge
Latest updates
United States Sees Major Expansion of Dolce by Wyndham, Boosting Luxury Hospitality in Key Destinations Across the Country - Travel And Tour World
Travel And Tour World
News
·
2w ago
Wyndham expands Dolce brand with three new US properties - Hotel Management Network
Hotel Management Network
News
·
2w ago
Copeland Capital Management LLC Sells 20,465 Shares of Wyndham Hotels & Resorts $WH - MarketBeat
MarketBeat
News
·
2w ago
Latest news: Wyndham expands Dolce portfolio; legal fight for Greenbrier; first Conrad in Greece - Hotel Investment Today
Hotel Investment Today
News
·
2w ago