
Operates a chain of hypermarkets, discount department stores, and grocery stores in the United States and 19 other countries.
(CAN) Customer Service Desk Associate at Walmart
About the role
Position Summary...
Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you!
What you'll do...
1. Properly follows Refund Automation procedures according to Company guidelines.
2. Properly completes all defective slips.
3. Assists customers with information, refunds, exchanges and directions.
4. Maintains sales tax exempt records.
5. Ensuring all damaged merchandise is sent to Claims for processing.
6. Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
7. Ensures all items are scanned correctly before being returned to the sales floor.
The minimum rate of pay for this position starts from $16.50.
Le taux horaire minimum pour ce poste débute à 16.50.
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or older
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
60 Merchant Dr, Mount Pearl, NL A1N 5J5, Canada
Are you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note:
To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
Required skills
Customer service
Returns processing
Refund handling
Documentation
Policy compliance
Issue resolution
Front-end operations
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About Walmart

Walmart
PublicWalmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores in the United States and 19 other countries. It is headquartered in Bentonville, Arkansas.
10,001+
Employees
Bentonville
Headquarters
$611B
Valuation
Reviews
10 reviews
2.7
10 reviews
Work-life balance
3.2
Compensation
2.1
Culture
2.8
Career
2.0
Management
2.2
35%
Recommend to a friend
Pros
Friendly and supportive coworkers
Flexible hours and scheduling
Good work-life balance potential
Cons
Low pay and compensation
Limited advancement and growth opportunities
Poor and disorganized management
Salary Ranges
29,572 data points
Junior/L3
Junior/L3 · Sales Associate
10,614 reports
$44,130
total per year
Base
$44,130
Stock
-
Bonus
-
$36,499
$53,357
Interview experience
2 interviews
Difficulty
3.0
/ 5
Duration
21-35 weeks
Offer rate
50%
Experience
Positive 50%
Neutral 50%
Negative 0%
Interview process
1
Application Review
2
Online Assessment
3
Recruiter Screen
4
Technical Interview
5
Final Interview
6
Offer
Common questions
Coding/Algorithm
Technical Knowledge
Behavioral/STAR
Past Experience
Culture Fit
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