As a Senior Product Designer on the Investment Management Group's Platform Experience team, you’ll play a vital role in shaping the future of the IMG Platform and transforming the experience for front office teams across Vanguard. You’ll be central in the full design lifecycle end-to-end — from shaping problems and running discovery through to execution, release, and continuous improvement while balancing strategic thinking with hands-on execution. You’re comfortable with both a big picture and detailed level, working with the lead experience designer and researcher to influence product direction. The Product designer defines user journeys and crafts high quality, production ready UI that meets a high bar for usability, consistency, and visual polish across interactions and workflows. We’re looking for a designer who thrives on untangling complex challenges, questions existing approaches when needed, and is driven to deliver industry leading user experiences.

Responsibilities:

• The end-to-end design process across elements of the IMG Platform, driving work from discovery and problem framing through to delivery, iteration, and continuous improvement.

• Partner closely with Product Managers, Engineers, Data, and other designers and researchers across the full product lifecycle to explore ideas, test assumptions, and ship meaningful outcomes.

• Design complex user flows, interactions, and high fidelity, production ready UI with the level of detail and clarity needed for efficient, high-quality implementation.

• Work hands-on to translate emerging AI capabilities into practical, usable product experiences — shaping flows, interactions, and interfaces that make complex behavior understandable.

• Create low and high-fidelity designs and prototypes — from early UX concept exploration through to final UI — to validate ideas and support delivery decisions.

• Advocate for users by identifying opportunities to reduce complexity, challenge assumptions, and influence product direction with a strong user centered perspective.

• Collaborate with the research team to plan and run user research, including usability testing across concepts and high-fidelity designs, to refine solutions and ensure decisions are informed by user insights.

• Contribute to the IMG Design System by creating, evolving, and maintaining reusable components, patterns, and guidance that support consistency at scale.

• Produce clear, practical design artefacts and documentation that enable smooth collaboration and efficient handover to engineering.

• Stay across market trends, competitor patterns, and emerging technologies, bringing relevant insights back into design and product thinking.

• Seek out feedback early, participate actively in design critiques, and contribute thoughtful feedback to continuously raise design quality.

• Support and mentor less experienced designers, sharing craft, process, and practical ways of working.

Core Skills & Experience:

• Experience in product design, UX, UI, or interaction design (digital, SaaS, or platform products)

• Undergraduate degree or an equivalent combination of training and experience in a creative or technical field

• Experience designing complex workflows in data‑rich products

• Ability to lead design work independently and partner with stakeholders to deliver outcomes

• Strong UX/UI design skills, including experience using Figma (or similar tools)

• Experience conducting or supporting user research activities

• Experience using and contributing to a design system

• Strong product thinking — able to balance user needs, business outcomes, and technical constraints

• Ability to work from problem definition through to polished design solutions

• Experience working in cross‑functional, agile product teams

• Ability to influence product and delivery decisions through design collaboration and leadership

• Clear, effective communication with both technical and non‑technical stakeholders

Preferred Skills & Experience:

• Experience using AI tools to support design and prototyping activities

• Experience in fintech, wealth, trading, or other regulated domains

• Understanding of front‑end technologies such as HTML, CSS, and JavaScript

If you don’t meet every preferred qualification but believe your skills and experiences would enable you to be successful in this role, we encourage you to apply.

This role is part of our hybrid work model with Tuesdays – Thursdays required in our offices to foster collaboration and relationships. On Mondays and Fridays, our crew will have the option to work remotely, or continue working from our offices in Malvern PA.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.