Patient Services Representative - CCP East End

Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Limited Part-Time Patient Services Representative to support the office in Pittsburgh.

Weekend availability required to support the hours of operation.

• Patient Interaction:

• Greet patients, assist with check-in, collect copayments, and update information.

• Scheduling:

• Arrange follow-up appointments and connect patients to services.

• Support:

• Help patients navigate the healthcare system and provide clear instructions.

• Technology:

• Register patients in Biometrics and promote MyUPMC portal.

• Financial Advocacy:

• Educate patients on financial responsibilities and connect them to resources.

• Compliance:

• Verify insurance, obtain consent signatures, and follow HIPAA regulations.

• Admin Tasks:

Handle phone calls, scan records, and perform office duties.

• Completion of high school or equivalent.
• Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred.
• Two years of experience in a medical, billing, fiscal, or customer service role preferred.
• Knowledge of medical terminology preferred.
• Prior experience with Medipac, Epic, or other health records systems preferred.

Licensure, Certifications, and Clearances:

• Act 31, Act 33, Act 34, Act 73.

UPMC is an Equal Opportunity Employer/Disability/Veteran