Administrative Assistant II - Retina Division, Westwood

Description

The Department of Ophthalmology's Retina Division is seeking a reliable and detail-oriented Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include, but are not limited to:

• Perform patient check-in/out
• Collect co-pays and process patient payments
• Secure authorizations and referrals
• Schedule patient appointments
• Answer calls route as needed
• Track status of patients' test or imaging

Salary Range: $27.74-39.36 Hourly

Qualifications

Required:

• Skill in efficiently and accurately facilitating the patient appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.

• Excellent organizational skills and ability to prioritize assignments

• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

Preferred:

• Skill in using a PC with associated programs including Word, Excel, and Email

• Skill in demonstrating work experience with a database computer program

• Knowledge of major medical insurance plans and types of coverage provided

• Knowledge of medical terminology