Technical Program Manager, Operations

What to Expect

The Technical Program Manager, Operations is responsible for managing the operations perimeter in its entirety as it relates to introducing major coordinated changes or packages into the factory or factories.

This requires the Launch Engineer to lead a cross-functional team to ensure engineering, manufacturing, quality, and supply chain validation targets have been met for each change. You will be responsible for the factory readiness and successful tactical implementation of the program into production.

What You’ll Do

• Oversee the factory/factories perimeter operations to meet or exceed program milestones, adopting a “non-event launch” mentality. Leading cross functional forums to provide status updates, and develop recovery plans as needed, communicating effectively at both working and executive levels to ensure program success
• Oversee manufacturing validation, supply chain readiness, and factory transition to ensure a seamless handover from launch planning to production planning. Plan, organize, and orchestrate pre-launch build activities, facilitate ramp management with operations teams, and address excess and obsolesces planning. Additionally, manage post-program introduction activities to guarantee a successful launch and smooth production ramp up
• Oversee the finalization and validation of the MBOM for the program
• Oversee the validation of all factory systems (MRP, ERP, MES, etc.) regarding launch preparation
• Environment, health, and safety considered in all activities and manufacturing validations
• Ensure that NPI processes are followed in all doings (PCA, MRT, etc.)
• Organization and follow-up of open points/actions that are required to secure a non-event introduction of the program; ensure conveyed and well communicated as actionable items throughout the organization
• Interact, integrate, and drive results across cross-functional teams in engineering, manufacturing, supply chain, quality, production, production control, sales, service, etc.
• Author weekly/as needed project status, summary, and issue resolution tracking reports
• Various other activities as assigned to support NPI and/or other operational related departments

What You’ll Bring

• Production Operations Knowledge
• Has a firm understanding of how complex production lines operate including key items such as industrial workings between facilities/departments, line balance, OEE, error proofing, etc.
• Background in electronics/electrical engineering, manufacturing/industrial engineering, and supply chain highly desired
• Understanding of how the manufacturing validation process runs in relation to complex new products that stretch across various engineer teams and manufacturing centers/factories (methodology, validation plans, associated KPIs)
• Able to be a creative thinker and devise creative solutions to complicated problems
• Excellent problem-solving skills; adverse in various problem-solving methodologies. Strong interpersonal, written and verbal communication skills
• Previous experience with Manufacturing Execution Systems (MES)
• Previous experience with ERP systems (SAP, Oracle, etc.)
• Ability to read and interpret basic mechanical drawings or CAD models
• Experience in Project/Program management
• Degree in Engineering or equivalent experience