Employee Relations Partner, Investigations

What to Expect

We are looking for a specialized case management expert with deep experience conducting workplace investigations. The Employee Relations Partner conducts investigations into employee relations concerns and supports overall positive workforce engagement. This position is both hands-on and strategic and requires a high degree of collaboration to provide investigative and employee relations expertise. This is a full-time onsite position and can be based in Fremont, CA; Austin, TX; Houston, TX, Reno, NV or Buffalo, NY; Draper, UT.

What You’ll Do

• Independently conduct unbiased investigations, determine findings, and prepare all required documentation. This includes but is not limited to preparing a clear and concise report summarizing findings of the investigation as well as maintaining case management/tracking tools
• Conduct in-person, web-based and phone-based witness interviews. Analyze information collected from witnesses and evidence and reach timely and well-reasoned conclusions. This includes effectively assessing witness credibility and fostering effective communication with all individuals involved in the investigative process
• Maintain confidentiality and sensitivity to all issues, and conduct investigations in an unbiased manner
• Identify relevant investigation issues, potential evidence and investigative actions and identify and partner with other teams as appropriate to ensure follow-up on employee concerns. Maintain consistent interactions with leaders, partners, and employees to help navigate new or critical situations that require ER expertise spontaneously
• Participate in projects led by the Employee Relations team as needed

What You’ll Bring

• Bachelor’s Degree, 2-5 years of experience with workplace investigations (experience investigating allegations of harassment, discrimination and retaliation); or equivalent experience
• Top candidates will articulate how their critical thinking skills have allowed them to consistently navigate complex people and employment issues
• Knowledge of federal, state and local laws, statutes, which govern employment policies and practices
• Thorough understanding and application of workplace investigations best practices and standards, including conducting neutral fact-finding interviews, navigating key partnerships, credibility assessments, and maintaining confidentiality
• Excellent planning, organization and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment
• Ability to objectively communicate with employees and management through complex, difficult, and emotional issues. Outstanding written and verbal communication skills
• Strong business acumen demonstrated through familiarity with internal and external HR principles, concepts, practices, and standards