Regional Manager, Energy Operations

What to Expect
The Tesla Energy Operations team is accelerating the world's transition to sustainable energy. As Regional Manager, Oprations Energy, you will lead a multi-state team of Field Managers, Field Operations Technicians, and Operation Crews who deliver exceptional installation experiences for Tesla's Solar, Powerwall, and residential energy products. You'll build the teams, systems, and culture that make excellent service the default.

What You’ll Do

• Own end-to-end customer experience across your region, ensuring every customer’s installation process reflects Tesla's brand standard and driving first-time resolution rates through proper preparation with parts, tools, and diagnostic knowledge
• Lead through Field Managers—set clear expectations, establish operating cadences, and hold your team accountable for safety, quality, productivity, and customer outcomes
• Build high-performance culture by recruiting, developing, and retaining top talent; create development paths and address underperformance directly
• Manage regional business planning including staffing, capacity forecasting, backlog management, and cost controls while meeting or exceeding safety, quality, and productivity targets across all KPIs
• Deploy new products, processes, and tools across the region with proper training and execution standards
• Collaborate cross-functionally with Service Engineering, Customer Support, Program Management, Training, EHS, and Supply Chain to resolve systemic issues
• Maintain operational fluency through regular job site visits and crew ride-alongs while representing Tesla professionally with customers, partners, utilities, and stakeholders

What You’ll Bring

• 7+ years progressive leadership experience in field operations, including 3+ years managing managers and leading through a management layer
• Track record of delivering measurable improvements in customer satisfaction, installation quality, and operational efficiency across geographically distributed teams with a customer-first mindset and ability to build accountability through multi-layered organizations
• Strong analytical skills—comfortable using data to diagnose problems, set priorities, and measure outcomes
• Excellent communication skills for senior leadership presentations, cross-functional alignment, and frontline team engagement
• Adaptability to change and ability to perform under pressure with strong follow-through
• Ability to work in office and field environments including outdoor conditions; travel within assigned region up to 60% of the time including overnight travel; valid driver's license required
• Preferred: Experience scaling organizations during rapid growth, familiarity with OSHA safety standards and EHS compliance, electrical license or technical trade background