Connected Services Analytics & AI Enablement Lead

As part of the Data & Diagnostic insights initiative, we are looking for a Connected Services Analytics & AI Enablement Lead to accelerate the adoption and value creation from connected vehicle data through advanced analytics, AI, and self-service capabilities.

In this role, you will be responsible for transforming connected services & digital product data into actionable insights, enabling business teams and engineering stakeholders to make data-driven decisions. You will lead the development of analytics solutions, define reusable data assets, and promote AI-powered approaches to improve customer understanding, product performance, and operational efficiency.

Your key responsibilities will include: Analytics & Data Product Enablement

• Translate business needs and Connected Services challenges into scalable analytics solutions and data requirements.

• Define and develop analytics use cases leveraging connected vehicle data, feature usage data, customer behavior data, and operational data.

• Design reusable analytics assets and data products to accelerate insight generation and decision-making.

• Ensure data consistency, quality, representativeness, and reliability through appropriate validation processes.

• Develop advanced analytics methodologies to uncover customer behaviors, product usage patterns, and feature performance insights.

• Build and maintain dashboards and visualization solutions to facilitate insight sharing and self-service analytics adoption.

AI & Intelligent Solution Enablement

• Identify and develop opportunities to leverage Artificial Intelligence and Generative AI to enhance analytics capabilities.

• Contribute to the design and deployment of AI-powered solutions such as AI assistants, analytics agents, and knowledge retrieval systems.

• Define business rules, analytical logic, and data foundations required to enable AI-driven applications.

• Prepare, structure, and curate datasets to support AI model development and intelligent workflows.

• Collaborate with Data Scientists and AI experts to industrialize machine learning and GenAI use cases.

Platform & Technical Leadership

• Design and implement scalable data processing workflows using Python, SQL, Spark, and cloud-based technologies.

• Leverage platforms such as Databricks to develop analytics pipelines and data processing solutions.

• Ensure best practices in data governance, documentation, monitoring, and lifecycle management.

• Promote standardization and reuse of analytics solutions across Connected Services domains.

• Support the adoption of self-service analytics tools by providing frameworks, methodologies, and guidance.

Basic Qualifications:

• Bachelor’s degree in Computer Science, Data Science, Artificial Intelligence, Engineering, or a related field.

• Minimum of 8 years of experience in Data Analytics, Data Science, AI enablement, or a similar role.

• Ability to translate business challenges into scalable, reusable, data-driven analytics solutions delivering business outcomes

• Good understanding of automotive domains, especially Connected Services, vehicle features, customer behavior analytics, or mobility services.

• Experience working with large-scale data platforms and distributed processing environments.

• Strong proficiency in: Python, SQL, Spark / Py Spark, Data visualization tools (Power BI or equivalent)

• Hands-on experience with Databricks or similar cloud data platforms.

Experience with AI and Generative AI concepts:

• AI agents and intelligent workflows

• Large Language Models (LLMs)

• Retrieval-Augmented Generation (RAG)

• Machine Learning lifecycle concepts

• Strong communication and collaboration skills with technical and non-technical stakeholders.

Preferred Qualifications:

• Master’s degree in Computer Science, Data Science, Artificial Intelligence, Engineering, or a related field.

• Knowledge of data governance, and data quality management best practices.