Who we are looking for

A Transfer Agency specialist, at Associate 2 level to join our Transfer Agency team. You will be responsible for collecting and processing complex data, exercising due diligence as well as reviewing and implementing strict data quality processes.

What you will be responsible for

You’ll be working within the UK Transfer Agency department. You will be accurately delivering high quality service both internally and externally by incorporating experience and industry knowledge in the daily workflow:

• You will be part of a larger team operating our Transfer Agency team in the UK. You will contribute towards all BAU processes within the team.

• Execute daily operational tasks such as investor onboarding, deal input, register updates, investor servicing, cash movements, reconciliations and handling investor contact

• Promote risk awareness, assessment and control within the department

• Communicate relevant information as appropriate up and down the line and escalate where necessary

• Work closely with the other departments within State Street locally and Transfer Agency Units globally

• Act as an effective team player.

• Identify process efficiencies

• Ensure business standards and client deadlines are met on a consistent basis

• Build and maintain internal network of contacts To exercise due care and diligence, ensuring the areas the role is responsible for are organised and controlled;

• To comply with the regulatory regimes in which State Street operates, with particular consideration given to relevant AML-KYC, Client Asset (CASS), Conduct of Business, COLL, Dispute Resolution, Data Protection and Financial Crime Prevention regulations, as appropriate to the above role

• Adhere to procedures in relation to all tasks

What we value

These skills will help you succeed in this role:

• Strong analytical, problem solving and organizational skills

• Ability to achieve results with the persistence and patience necessary to work effectively with a wide range of internal and external constituents

• Highly organized with extensive analytical, problem-solving and negotiation skills

• Ability to work on own initiative and as part of the team

• Excellent communication skills – (listening skills, oral communication skills, information sharing and written communication skills).

• Strong Attention to detail and time management skills

Education & Preferred Qualifications/experience

• A minimum of 2 years of Transfer Agency experience in a large, global financial services firm

• Experience in dealing with all processes that must adhere to the Anti-Money Laundering regulations and the current regulatory environment.

• Experience with investor onboarding (AML/KYC) and Ongoing Due Diligence and a sound working knowledge of the regulatory environment surrounding AML/KYC and investor onboarding

• IOC is desirable, or a willingness to complete

• Understanding of regulatory complaint handling requirements, with prior exposure to the handling & recording of Consumer complaint cases, beneficial.

• Good knowledge of current trends and technical issues impacting the financial services particularly within Transfer Agency

• Good working knowledge of MS Office suite, especially an advanced level of Excel

• Excellent communication skills

• Fluent in English

Display thorough understanding of the following key tasks and the related regulatory rules: -

• Dealing

• Settlements

• Reconciliations

• Investor Servicing

• Cash Management

• Registration

• Detailed understanding of procedural, technical and product requirements within Transfer Agency business

• Excellent administrative and business support skills, with the ability to multi-task and to work calmly under pressure.

• Excellent working knowledge of MS Office suite including Word, Excel and PowerPoint

• Strong written & verbal communication skills

• Excellent organisational, planning and co-ordination skills.

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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