Seller Acquisition - Fulfilled by Shopee, Business Development

Responsibilities

• Proactive and aggressive conduct outbound activities to get new sellers to join FBS.
• Build trust and long-term relationships with sellers through regular check-ins, performance reviews, and proactive communication.
• Proactive identifying opportunities for order growth and prevent churn.
• Monitor account health metrics such as order volume trends, SLAs, and satisfaction scores.
• Collaborate with operations, warehouse, customer support, and product teams to resolve issues and optimize service levels.

Requirements

• Bachelor degree in any field, coupled with at least 1+ years of working experience.
• Hands on experience in managing brands and key accounts; experience in e-commerce or enabler industry would be an added advantage.
• Strong analytical and communication skills.
• Proficiency in Microsoft Excel is required.
• Innovative problem-solving skills; able to dissect and identify problems and implement solutions accordingly.
• Team player with an aptitude for work and the drive to constantly outperform your KPIs.
• Proficient in English and Indonesian to communicate with our internal and external stakeholders.