ポジションについて
Responsibilities
- Responsible in managing and acquiring sellers to increase seller engagement within the targeted program
- Conduct proactive outreach (calls or chats) to sellers to educate and explain program benefits and how it can help sellers operational challenges
- Communicate new features, policies, and exclusive deals/incentives
- Identify sellers’ program engagement blocker and understand real seller pain points to accurately address solutions
- Monitor pitching and portfolio performance regularly to identify risk, blocker, and growth opportunities from managed sellers
- Record, escalate and monitor issues/feedback of system and operations to resolve seller blockers that are preventing program engagement
- Meet program pitching and activation target set by team
Requirements
- Bachelor's degree from any major
- Any experience in account management, customer support, or business development is a plus point
- Strong communication, persuasion, and negotiation skills
- Comfortable with outbound/proactive outreach and handling seller objections
- Data-driven approach to tracking pitch and reactivation performance
- Ability to work collaboratively with cross-functional teams
- Have a strong willingness to learn & grow based on feedback
