
Shopee
Strategic Project - Regional Buyer Experience
RoleProduct
LevelMid Level
LocationJakarta, Indonesia
WorkOn-site
TypeExperienced (Individual Contributor)
PostedToday
About the role
Responsibilities
- Define and execute comprehensive research initiatives within the project period to gain deep insights into buyer behavior, preferences, and pain points across multiple regional markets.
- Analyze user feedback and commercial data to identify critical optimization opportunities for the buyer experience, ensuring a seamless, customer-centric journey.
- Lead stakeholder engagement across countries to capture critical user pain points and gather feature requests for implementation within defined project milestones.
- Collaborate closely with cross-functional product management teams to design feasible, reasonable, and sustainable solutions that achieve target indicators.
- Evaluate and propose potential feature designs based on data-driven commercial analysis, aligning with available product and engineering resources.
- Establish feature development priorities based on detailed impact-versus-effort metrics to ensure key milestones are delivered on schedule.
- Monitor the development pipeline and regularly update local stakeholders, regional teams, and upper management on project progress and feature status.
- Manage end-to-end feature lifecycles within the project timeline, tracking adoption, usage, and traffic KPIs to drive continuous improvement.
Requirements
- Hold a minimum Bachelor's or Master's degree in Engineering, Business Management, Finance, Marketing, or other quantitative-based majors.
- Possess 4 or more years of relevant professional experience, with prior experience in product management or management consulting strongly preferred.
- Strong analytical skills and data-driven logical thinking, with a proven ability to translate insights into structured, actionable business strategies.
- Fluency in English to facilitate effective verbal and written cross-border communication and collaboration.
- Practical experience operating within one of our local markets, along with fluency in the corresponding local language, is highly preferred.
- Proven capability to structure and solve complex, ambiguous problems within a structured work environment.
- Outstanding interpersonal and stakeholder management skills to coordinate across varied cross-functional and regional teams.
- Self-motivated individual who is comfortable navigating rapid changes and ambiguity in a fast-paced environment.
- Strong sense of ownership, responsibility, and collaborative team spirit.
About Shopee
Jakarta
Headquarters