Seller Communications Coordinator

Responsibilities

• Draft, review, proofread, edit, and align communications and content materials within the requisite deadline for all seller-facing communications
• Identify and understand requirements of internal stakeholders to advise on content and communications materials and recommended comms channels
• Design and implement a consistent tone and manner for seller communications in English, Bahasa Melayu and Mandarin
• Support on communications material, content calendar, and communications plan for Shopee-led events
• Support and advise on content and communications materials for new projects and initiatives
• Monitor and evaluate effectiveness of communications channels and identify areas for improvement

Requirements

• A Bachelor’s degree in Marketing/Journalism/Communications, or related field; experience in the e-commerce industry and business development will be an added advantage
• 1-2 years of experience in copywriting, content writing, corporate communications or a related area will be a plus
• Able to travel out-of-state for work-related reasons (including weekends as needed)
• Excellent written and verbal communication
• Excellent team player and self-drive to always deliver on OKRs
• Excellent command of English and Bahasa, the ability to converse fluently in Mandarin will be an added advantage to communicate with various stakeholders
• Strong stakeholder management skills
• Proficient in Microsoft Office Products (Excel, PowerPoint, Word) / similar Google Office Tools (Sheets, Slides, Docs)