Process Improvement Supervisor, SPX Express

Responsibilities

• Develop a plan for improvement related to Service Level Agreement (SLA), Quality, Productivity, and Cost
• Manage all improvement plans including the scope, time, and budget
• Develop and monitor result reports for all improvement initiatives
• Align and support the Operation team’s initiatives
• Conduct Value Stream Mapping for each operation stream (First Mile, Sortation Centre, Line Haul System, Last Mile) and create an improvement plan
• Deliver Kaizen training for the operation team
• Ensure 5S and Visual Management System are implemented and carried out by the operation team
• Liaise and work with the Regional Ops team for improvement initiatives

Requirements

• Bachelor’s degree from any major
• Minimum 5 years of experience in an express/logistics company as an Operation Excellence/Process Improvement/Continuous Improvement
• Prior experience in implementing and Improving Transport/Fleet Management Systems (TMS/FMS)
• Strong process improvement skills (LEAN, Kaizen, Value Stream Mapping, Six Sigma Green Belt)
• Excellent project management and cost benefit analysis skills
• Outstanding problem solving and analytical skills (Kaizen & LEAN skills will be an advantage)
• Experience as a facilitator and able to manage stakeholders
• Good communication skills (written and verbal), and excellent presentation skill
• Willing to be placed in Sunter, North Jakarta and travel