Inventory Operations Planner (Operations Excellence) - SCommerce

The Inventory Operations Planner supports end-to-end inventory planning and execution within the SBS ecosystem. This role works across demand forecasting, purchase planning, and stock distribution, while also tracking mid-mile logistics and key operational metrics like Days of Cover (DOC), black stock, and in-transit SKUs.

Responsibilities

• Operate the visibility nerve center: plan vs actual tracking, milestones, ETA risks, and exception handling.
• Run daily ops control meeting: risks, priorities, decisions, owner assignment, and closure tracking.
• Build SOPs, conduct RCAs and standardize work that reduces recurring failures (delays, discrepancies, cost leaks).
• Design KPI trees and dashboards (daily control, WBR, MBR) with clear thresholds and actions.
• Improve data quality (event definitions, timestamps, reconciliation) and write simple automation specs (inputs/rules/outputs/audit logs).

Requirements

• 2–5 years in control room/ops analytics, process excellence, continuous improvement, or data roles supporting operations.
• Strong data fluency: Excel/Sheets required; SQL/BI and dashboarding tools are a strong plus.
• Implementation mindset: can translate analysis into SOPs, training, controls, and measurable behavior change.
• Structured problem solving (RCA depth): can identify root causes and design prevention controls.
• High bar for auditability: documentation, definitions, owners, refresh cadence.
• Lean/Six Sigma/Kaizen exposure (practical, not theoretical) is a nice to have.
• Experience with milestone/event-based logistics tracking and governance is preferred.