Light-touch Key Account Management (Shopee)

Light touch team - scalable approach to capture more sellers per KAM while reducing unnecessary / low value-added tasks

Responsibilities

• Manage 150 accounts through call and Line OA including performance management and relationship management
• Responsible for delivering KPIs according to platform direction through campaign and mission pitching
• Educate sellers on key tools and strategies of shopee platform for sellers to sustainably grow
• Build long-term relationship and foster trust with seller under management

Requirements

• Bachelor Degree in any related field
• Fresh graduate who interested in Key Account Management position
• Strong interests in commercial, e-commerce, and social media
• Prior experiences in social media related role would be a plus
• Ability to adapt and thrive in fast-paced dynamic environment
• Logical thinking and strong problem solving skills
• Good command of English and Thai