Senior Key Account Management - BD Enterprise, ShopeeFood

Responsibilities

• Serve as a key member of the Shopee Food business development team to define the market landscape, strategize and execute business development plan/partnership opportunities to grow portfolio and market share consistently.
• Leverage Shopee Food’s business development network and generate new leads as required to identify opportunities to improve and iterate on merchant initiatives to improve merchant experience.
• Ensure all initiatives meet strategy and KPIs.
• Craft, approach and consult service packages for both commercial program & media advertising to Enterprise merchants.
• Manage merchants by setting objectives, developing sales, monitoring performance and planning campaigns to achieve monthly targets.
• Be responsible for individual & team sales targets.
• Be the focal point for ensuring customer complaints are resolved in a timely and effective manner.
• Work directly with cross-function teams to maximize KPIs.
• Keep management informed by submitting regular reports and updates.
• Continuously develop initiatives that are customer centric (merchants) by representing the voice of the customer in all initiatives with the aim of improving lives.

Requirements

• Min 3-5 years of experience in Sales or Business Development (B2B is preferable).
• Demonstrate strong track record in project management, and managing internal/external stakeholders locally and regionally.
• Proven ability to blend business, strategy, finance and legal concepts to lead complex, multifaceted, win-win deals.
• Strong written and verbal communication skills in both Vietnamese and English is a must.
• Proven ability to work independently and effectively.
• Strong code of ethics and sound business judgment required.
• Relevant BA/BS/BEng degree.
• Appearance: professional, good looking.
• Proactive & smart.
• Good communication, presentation & negotiation skills.
• Creative & strong initiative.
• Result & number oriented.
• Sales aggressiveness.
• Have long term projection