Hub Manager - Last Mile, SPX Express (Johor)

Responsibilities

• Lead and establish operation processes in the hub during start-up phase
• Track, monitor and ensure on-time shipment delivery from picked up to end customer
• Manage and hire Staff / Subcon / Part time driver / rider
• Handle cash on delivery money and ensure to bank-in everyday
• Coordinate between hub, warehouse outbound and linehaul for smooth operation
• Work closely with customer service and assist in handling customer request
• Control inventory and take care of every shipment to reduce the risk of missing and damaged parcel
• Manage and ensure hub is meeting 5S (Sort, Set in Order, Shine, Standardise, Sustain) standard

Requirements

• Candidate must possess at least SPM / O Level / Diploma / Bachelor’s Degree equivalent
• Good command of language in Bahasa Melayu and English to facilitate discussion with stakeholders
• Preferably 3-5 years experience specializing in Logistics / Supply Chain or equivalent
• Shift-basis with shifts available 6 days a week, depending on agreed team arrangement
• Ability to commit to shift work on a rotational basis